I'm about to turn 40K on my 2020, and can't say I've had any issues. Had the firmware update performed at about 33K. A CVT just isn't going to do some of the things a conventional auto trans will do (you can't flog it from a dead stop, for instance -- it'll most likely slip -- I wouldn't want to try it). Hopefully Kia gets this issue corrected in time to prevent a class action suit from unhappy owners.Go here for tranny issues . https://www.kiasoulforums.com/threads/transmission-toast-at-13-400-miles.118819/ . A shame having so many issues . Would likely have a '20 or '21 SOUL by now .