Originally Posted By: lyle
... That's a 75% failure rate! I called Home Depot and guess what? They declined to replace the bulbs because 1.) I didn't have a receipt, and 2.) "Cree's don't fail like that"..
Like you found out, you usually have to go through the manufacturer and not where you bought the lamps. I do recall years ago having a CFL indoor floodlamp that was quite expensive stop working within weeks. HD swapped it out for me no problem, but it was one bulb and in a short period of time.
OTOH, I've had whole lighting fixtures (fluorescent, metal hallide, etc), electric space heaters, etc fail after a year or more and after contacting the manufacturers online, they mailed me new stuff no further questions asked and I didn't have to mail them the defective items back.