It's gonna take a long time for alot of the buying public to ever trust a GM product again;especially those who left a GM POS and purchased an import such as Honda or Toyota. Countless customers have purchased poor quality cars that limped into GM dealers only to be poorly treated when they got there. MANY left to buy Accords and Camrys for the first time and were amazed that they could run a car so long trouble-free.
I do realize these imports had some troubles of their own but not on the huge scale that the domestics did and for the most part,they were treated much better when they did have a problem that required a dealer visit.
GM cannot thrive by simply building a car as good as the top imports. They have to go beyond what the Japanese are doing to ever hope to regain some of the customers that left GM's stables with a really bad taste in their mouth.
I think the biggest hope for GM is that the quality of the two major players(Toyota,Honda)will continue to trend downward as it has in the last couple of years.
I also think GM's woes will ultimately be good for the consumer. They will have to build a better product if they expect to survive. The dealers will have to offer a higher level of service to their customers. They should not be able to build hundreds of thousands of trucks that the pistons slap so loud it sounds like a diesel and then tell the customer who just gave 35-45K bucks it is normal.
I say let them learn to build a car that is worth what the consumer paid for it or let them go down the toilet. America can survive without GM but GM cannot survive without America and I think they owe the U.S. consumer a big fat apology for building trash for so many years.
The local GM dealer's sevice manager is one of my best customers. I service his Toyota truck as well as his wife's RX330. He has been with GM his whole adult life and can tell one story right after another about how the quality of GM is STILL pityfull.
Flame me if you must but I think GM's recent hard times are much needed and deserved. Are they getting better? That really depends on who you ask.