We dropped of our 2014 Volkswagen Jetta at the VW last night for its 40K mile service today. It was purchased with a maintenance plan brand new so service items for the 40K mile service include transmission fluid and filter change, oil and filter change, new wiper blades, new air filters *I think, and from what the dealership told us, new spark plugs.
Two things I wanted them to check into in addition to the preventative maintenance were harsh shifts at times when going from reverse to drive (it's an auto), hard shifts (at times) when coming to a stop, and to top off the coolant reservoir. It has been low 3 times over the life of the car, but this time I told them to check for leaks. They have in the past, but said they didn't see any.
We got a call today saying they would need to have the car another day due to water pump failure! I am glad it was caught before the warranty ran out, but a little disappointed that it failed so soon. They said it would be a four hour job, I am not sure where the water pump is located so this may be the case.
Other than this issue, and sticky ignition cylinders it has been a rock solid car thus far. Just wanted to share with the BITOG crowd. Oh, and as for the clunky / harsh shifting they said they didn't find anything wrong. So maybe a new fluid and filter is what was needed to smooth things out.
Two things I wanted them to check into in addition to the preventative maintenance were harsh shifts at times when going from reverse to drive (it's an auto), hard shifts (at times) when coming to a stop, and to top off the coolant reservoir. It has been low 3 times over the life of the car, but this time I told them to check for leaks. They have in the past, but said they didn't see any.
We got a call today saying they would need to have the car another day due to water pump failure! I am glad it was caught before the warranty ran out, but a little disappointed that it failed so soon. They said it would be a four hour job, I am not sure where the water pump is located so this may be the case.
Other than this issue, and sticky ignition cylinders it has been a rock solid car thus far. Just wanted to share with the BITOG crowd. Oh, and as for the clunky / harsh shifting they said they didn't find anything wrong. So maybe a new fluid and filter is what was needed to smooth things out.