Yes and considering they indicate they used 6 quarts, that is definitely more than a drain-and-refill. Looks like your transmission holds 6.9 quarts and as I understand it, a full-blown "flush" usually uses more than the full capacity when it's cycled through so the technician was pretty lenient on you.
A drain-and-refill typically only drains 1/3 to 1/2 the total capacity.
Yes and considering they indicate they used 6 quarts, that is definitely more than a drain-and-refill. Looks like your transmission holds 6.9 quarts and as I understand it, a full-blown "flush" usually uses more than the full capacity when it's cycled through so the technician was pretty lenient on you.
A drain-and-refill typically only drains 1/3 to 1/2 the total capacity.