I'm months into this issue, and stuck with a $4k bill for a new engine. Shop says its not their fault. I bought a '13 Taurus 3.5 from SoCal, shipped it up here. Never left spots on the garage floor. Heat worked fine. Coolant level remained normal. I DID sometimes hear gurgling/gushing from the heatercore area when the heat was turned on, sometimes when the motor was shut off.
I took it to a reputible shop for a coolant flush. When I got the car home the coolant level was a little below where it should be. The next two days the heat would work after 15 minutes of driving and only by turning up the temp all the way.
3rd day, my wife takes it to work after letting it warm up and calls me saying the heat isnt working and that its saying the coolant is over-temp. I had her stay on the phone as she said it went back down but then up again when she got to work.
I drove to her work and noticed there was no coolant. I filled it up and drove to Napa to get more. It drove fine, temp was normal but no heat. Coolant was gone again. Filled it back up and I saw it spewing out the bottom from in between the motor and trans. I had it towed back to the shop where they found a crack. I explained to them nothing was wrong before and I keep getting "the flush uses less force than the cars water pump" and I tell them "thats great, but someone either didnt put enough back in or left air in the system." Its gotten me nowhere and I need help to see if it sounds like their fault. Driving it overheated may have cracked it, but why did it happen right after they flushed it? It never left a drop on the ground. We're still without it and I've had enough with junk cars that I'm thinking of just giving them the money to get it back. The crack is next to the freeze plug in the photos.
I took it to a reputible shop for a coolant flush. When I got the car home the coolant level was a little below where it should be. The next two days the heat would work after 15 minutes of driving and only by turning up the temp all the way.
3rd day, my wife takes it to work after letting it warm up and calls me saying the heat isnt working and that its saying the coolant is over-temp. I had her stay on the phone as she said it went back down but then up again when she got to work.
I drove to her work and noticed there was no coolant. I filled it up and drove to Napa to get more. It drove fine, temp was normal but no heat. Coolant was gone again. Filled it back up and I saw it spewing out the bottom from in between the motor and trans. I had it towed back to the shop where they found a crack. I explained to them nothing was wrong before and I keep getting "the flush uses less force than the cars water pump" and I tell them "thats great, but someone either didnt put enough back in or left air in the system." Its gotten me nowhere and I need help to see if it sounds like their fault. Driving it overheated may have cracked it, but why did it happen right after they flushed it? It never left a drop on the ground. We're still without it and I've had enough with junk cars that I'm thinking of just giving them the money to get it back. The crack is next to the freeze plug in the photos.