Originally Posted By: otis24
The customers that griped me the most were the ones that went out and purchased a used vehicle elsewhere but then wanted to know what the price was of our used vehicle of the same make because they "wanted to see if they got a good deal"
The time to see if you got a good deal is BEFORE you buy, not after. And you cant compare two used vehicles. They are not alike.
People have long memories. If I exchanged emails and a dealership/salesperson were straight up with me, I'd look them up next time I needed a car and recommend them to my friends/family. Sometimes you need to sell "honesty and integrity" instead of trying to sell a car.