Originally Posted By: HangFire
Amazing how Toyota is the default "never again Chrysler/Ford/GM" place of refuge. (Yes they've had their own problems but as long as Chrysler/Ford/GM exists, they'll never lack for customers).
Originally Posted By: doitmyself
One incident here and many are ready to throw the baby (Ford) out with the bath water.
I don't get it.
...
Anyone who thinks vehicles other than the BIG 3 don't do the exact same kind of monkey business regarding customer satisfaction has their head buried in the sand.
Actually I said I was reserving judgement, and I also said of Toyota "they've had their own problems."
As for BIG 3 versus the world, I think that's a case where US brand warranty works against the BIG 3. Lots of Americans are loyal to only one of those 3 brands, and once burned, they would never think of buying from the other two, so they end up at the Toyota dealer.
Amazing how Toyota is the default "never again Chrysler/Ford/GM" place of refuge. (Yes they've had their own problems but as long as Chrysler/Ford/GM exists, they'll never lack for customers).
Originally Posted By: doitmyself
One incident here and many are ready to throw the baby (Ford) out with the bath water.
I don't get it.
...
Anyone who thinks vehicles other than the BIG 3 don't do the exact same kind of monkey business regarding customer satisfaction has their head buried in the sand.
Actually I said I was reserving judgement, and I also said of Toyota "they've had their own problems."
As for BIG 3 versus the world, I think that's a case where US brand warranty works against the BIG 3. Lots of Americans are loyal to only one of those 3 brands, and once burned, they would never think of buying from the other two, so they end up at the Toyota dealer.