Originally Posted By: CapriRacer
Originally Posted By: Char Baby
......What you DO NOT get is:
Free Flat Repair or(of course), road hazard warranty(RHW).
But, for $120-$150, I can fix alot of flats and replace a tire now and again.
CB
What you also don't get is a buy-in from the mounting dealer that YOU are HIS customer. Not only can he screw up the mounting process, but he won't treat you as though you are worth the effort to try to satisfy.
Don't get me wrong. Not only am I a fan of Tire Rack, and not only am I sure that tire issues are fairly rare, but when it happens, it can be very frustrating to the consumer - ESPECIALLY if no one is stepping up as the responsible party. It's amazingly easy for tire dealers to dodge the responsibility aspect of things - but if they sold and serviced the tires, it becomes much, much more difficult.
Not my experience. The Ma and Pa place are great but they only rep like three brands of tires. That's probably the norm. Their workers are fairly long term employees however, so I am pleased with that. Overall I probably saved a few bucks over Discount, but I got the benefit of the Ma and Pa store and the TireRack knowledge base. Its a very low margin business after all. I'm satisfied.
Originally Posted By: Char Baby
......What you DO NOT get is:
Free Flat Repair or(of course), road hazard warranty(RHW).
But, for $120-$150, I can fix alot of flats and replace a tire now and again.
CB
What you also don't get is a buy-in from the mounting dealer that YOU are HIS customer. Not only can he screw up the mounting process, but he won't treat you as though you are worth the effort to try to satisfy.
Don't get me wrong. Not only am I a fan of Tire Rack, and not only am I sure that tire issues are fairly rare, but when it happens, it can be very frustrating to the consumer - ESPECIALLY if no one is stepping up as the responsible party. It's amazingly easy for tire dealers to dodge the responsibility aspect of things - but if they sold and serviced the tires, it becomes much, much more difficult.
Not my experience. The Ma and Pa place are great but they only rep like three brands of tires. That's probably the norm. Their workers are fairly long term employees however, so I am pleased with that. Overall I probably saved a few bucks over Discount, but I got the benefit of the Ma and Pa store and the TireRack knowledge base. Its a very low margin business after all. I'm satisfied.