where to get Craftsman socket warranted

[incognito_2u]

About 2 years ago, my 40+ year old Craftmans 1/4 inch drive ratchet gave up the ghost.
I went to my local Lowes customer service desk and swapped out the ratchet with no issues.

 

[CarLuver]

update: did the online warranty claim. fill out info this morning and sent a pix of the broken socket. just got a reply that they are sending me a new socket.

all in all saved me a trip to lowes .

 

[John_Conrad]

i still have a couple craftsman tools but with all these reports of broken craftsman's I'm glad i went a different route!
lol

 

[Jesse_NE]

I just warrantied out an 18" breaker bar that snapped. I filled out the warranty form the best I could, and for proof of purchase, attached a picture of the tool.

They are sending a 15" since the broken one was discontinued, but it was replaced no questions asked.