...BEFORE I chat with product "specialists" ... and not DURING the chat...
13:48:23 CustomerNishan
Initial Question/Comment: hello
13:48:23 SystemSystem
Welcome to Staples. We will be with you shortly.
13:48:28 SystemSystem
We ask for your assistance: please do not send credit card information through chat. Should credit information be required for a transaction, a Staples associate will contact you for the required information
13:48:33 SystemSystem
Jennifer R. has joined this session!
13:48:33 SystemSystem
Connected with Jennifer R.
13:48:48 AgentJennifer R.
Welcome to Staples, Nishan. My name is Jennifer. I have your inquiry and I am happy to help you today.
13:49:24 CustomerNishan
thanks - can you tell me the difference betw. the Logotech c200 webcam and the c250?
13:49:43 AgentJennifer R.
I can assist you with your question! Can you please hold, 1-3 minutes, while I research this for you?
13:50:09 CustomerNishan
yep
13:50:18 AgentJennifer R.
Thank you. Please hold.
13:53:39 AgentJennifer R.
Thanks for holding, I am still comparing them. Please continue to be patient.
13:54:02 CustomerNishan
ok
13:54:34 AgentJennifer R.
Here is the 1st difference I have found, the c250 includes a "Webcam with 6-foot USB cable "!
13:55:08 AgentJennifer R.
You must have Windows Vista® or Windows® 7 for either one.
13:55:15 CustomerNishan
LOL
13:55:16 CustomerNishan
NO!
13:55:31 CustomerNishan
at least 5 ppl I know use them with XP Pro very well
13:55:59 AgentJennifer R.
Okay, that is just what the product tour states as a requirement.
13:56:13 CustomerNishan
I also THINK that the difference is the VGA resolution of the C250 is a bit hihgher
13:56:17 CustomerNishan
higher
13:56:25 AgentJennifer R.
I will check.
13:56:33 CustomerNishan
but i thought you might know more than me
13:58:08 CustomerNishan
ok found it - you can learn from this a bit:
C200: Video Capture Resolution: 640 x 480 and VGA sensor
C250: Video Capture Resolution: Up to 800 x 600 pixels and ENHANCED VGA sensor
13:58:34 AgentJennifer R.
Thanks, I was looking too!
13:58:54 CustomerNishan
just FYI, the c200 and c250 were made even before win 7 existed (I think)
13:59:16 CustomerNishan
alrighty-Thanks for the help Jennifer -
13:59:31 CustomerNishan
have a great day
13:59:34 AgentJennifer R.
Thank you for contacting Staples live customer support today. Have a wonderful day!
13:48:23 CustomerNishan
Initial Question/Comment: hello
13:48:23 SystemSystem
Welcome to Staples. We will be with you shortly.
13:48:28 SystemSystem
We ask for your assistance: please do not send credit card information through chat. Should credit information be required for a transaction, a Staples associate will contact you for the required information
13:48:33 SystemSystem
Jennifer R. has joined this session!
13:48:33 SystemSystem
Connected with Jennifer R.
13:48:48 AgentJennifer R.
Welcome to Staples, Nishan. My name is Jennifer. I have your inquiry and I am happy to help you today.
13:49:24 CustomerNishan
thanks - can you tell me the difference betw. the Logotech c200 webcam and the c250?
13:49:43 AgentJennifer R.
I can assist you with your question! Can you please hold, 1-3 minutes, while I research this for you?
13:50:09 CustomerNishan
yep
13:50:18 AgentJennifer R.
Thank you. Please hold.
13:53:39 AgentJennifer R.
Thanks for holding, I am still comparing them. Please continue to be patient.
13:54:02 CustomerNishan
ok
13:54:34 AgentJennifer R.
Here is the 1st difference I have found, the c250 includes a "Webcam with 6-foot USB cable "!
13:55:08 AgentJennifer R.
You must have Windows Vista® or Windows® 7 for either one.
13:55:15 CustomerNishan
LOL
13:55:16 CustomerNishan
NO!
13:55:31 CustomerNishan
at least 5 ppl I know use them with XP Pro very well
13:55:59 AgentJennifer R.
Okay, that is just what the product tour states as a requirement.
13:56:13 CustomerNishan
I also THINK that the difference is the VGA resolution of the C250 is a bit hihgher
13:56:17 CustomerNishan
higher
13:56:25 AgentJennifer R.
I will check.
13:56:33 CustomerNishan
but i thought you might know more than me
13:58:08 CustomerNishan
ok found it - you can learn from this a bit:
C200: Video Capture Resolution: 640 x 480 and VGA sensor
C250: Video Capture Resolution: Up to 800 x 600 pixels and ENHANCED VGA sensor
13:58:34 AgentJennifer R.
Thanks, I was looking too!
13:58:54 CustomerNishan
just FYI, the c200 and c250 were made even before win 7 existed (I think)
13:59:16 CustomerNishan
alrighty-Thanks for the help Jennifer -
13:59:31 CustomerNishan
have a great day
13:59:34 AgentJennifer R.
Thank you for contacting Staples live customer support today. Have a wonderful day!
