I'm new here. Car/truck folks are some of the most brand loyal people I've ever met. I'm interested in the stories behind the loyalty. What sealed the deal to make you bond with xxxxx brand motor oil? I'll share mine.
In the mid nineties we had jumped on the AMSOIL jobber program mostly as a favor to a customer/friend who was climbing the sales ladder. I wasn't loyal to any one brand at that point and bought primarily by price. I did like the one size fits all transmission fluid- now three sizes fit most.Fast forward to 2010 and a good customer's brand new RAV4. An ideal fit was synthetic oil and so it's first service we installed AMSOIL. Toyota oil filters had just returned to a cartridge design much to my disappointment. The car left and just as I was closing up came that call that puts a lump in your throat. The RAV4 had died. It's oil light flashed, then went solid. The customer came off the highway and DROVE the remaining 5 MILES home where she promptly called me to deliver the lump in my throat the size of a grapefruit.I sank in my chair, wrote down the details, and sent a flatbed the 25 miles to tow it in. It seemed to take forever, but I wanted to see what happened. As soon as the RAV4 arrived, I reached down to turn the crank pulley. Oddly enough it turned. Further inspection revealed oil all over the engine compartment and nothing on the stick. The filter housing was still dripping and it was quickly believed to be where all the oil had escaped. Removing it revealed a failed o-ring. Now it was tempting to start the blame game, but I resisted. Instead, we replaced the filter filling the cartridge and crankcase with oil ahead of time. Then pulled the spark plugs and cranked the engine. It turned smoothly enough. Back in went the plugs and we fired it up. More than 5 minutes passed before the lifter noise subsided, but there appeared to be no engine damage. I took the car for a ride and it ran flawlessly. There were some tense words on the phone and I put a twenty year relationship with a customer on the line. That was all 6 years and 75,000 miles ago. RAV4 still running strong and I'm convinced AMSOIL is the reason why.
Your thoughts?
In the mid nineties we had jumped on the AMSOIL jobber program mostly as a favor to a customer/friend who was climbing the sales ladder. I wasn't loyal to any one brand at that point and bought primarily by price. I did like the one size fits all transmission fluid- now three sizes fit most.Fast forward to 2010 and a good customer's brand new RAV4. An ideal fit was synthetic oil and so it's first service we installed AMSOIL. Toyota oil filters had just returned to a cartridge design much to my disappointment. The car left and just as I was closing up came that call that puts a lump in your throat. The RAV4 had died. It's oil light flashed, then went solid. The customer came off the highway and DROVE the remaining 5 MILES home where she promptly called me to deliver the lump in my throat the size of a grapefruit.I sank in my chair, wrote down the details, and sent a flatbed the 25 miles to tow it in. It seemed to take forever, but I wanted to see what happened. As soon as the RAV4 arrived, I reached down to turn the crank pulley. Oddly enough it turned. Further inspection revealed oil all over the engine compartment and nothing on the stick. The filter housing was still dripping and it was quickly believed to be where all the oil had escaped. Removing it revealed a failed o-ring. Now it was tempting to start the blame game, but I resisted. Instead, we replaced the filter filling the cartridge and crankcase with oil ahead of time. Then pulled the spark plugs and cranked the engine. It turned smoothly enough. Back in went the plugs and we fired it up. More than 5 minutes passed before the lifter noise subsided, but there appeared to be no engine damage. I took the car for a ride and it ran flawlessly. There were some tense words on the phone and I put a twenty year relationship with a customer on the line. That was all 6 years and 75,000 miles ago. RAV4 still running strong and I'm convinced AMSOIL is the reason why.
Your thoughts?