Originally Posted By: Wilhelm_D
Originally Posted By: ZeeOSix
Originally Posted By: Wilhelm_D
The phrase "all that analysis" is not supported by the letter.
He's saying they incorporated some changes that may resolve the issue.
"We have done some physical and theoretical analysis (to include another 45 minutes just this afternoon) and have implemented a few improvements."
As he said, they are always making improvements. Since he doesn't indicate there is an issue, nor that they have found an issue, saying that they made changes that might resolve the issue is not only not supported by the plain text, it's outright fabrication.
Since that appears to be your modus operandi, I'll just leave it there.
He's responding specifically to the guys who sent in filters with torn media. You think he's just talking in general terms telling those guys all about Purolators general activities over the last month regardless if there were reports of torn media? I don't, I think he's specifically talking about what they have done related to the reports of torn media. He's going to talk in general terms, as he's not going to go in explicit details on what they think the root cause and fix was. He just indicates that some "undisclosed improvements" were made. This is big corporate normal operating procedure.
You read it however you want, but it's pretty clear to me what his writing intentions are in that letter.
Originally Posted By: ZeeOSix
Originally Posted By: Wilhelm_D
The phrase "all that analysis" is not supported by the letter.
He's saying they incorporated some changes that may resolve the issue.
"We have done some physical and theoretical analysis (to include another 45 minutes just this afternoon) and have implemented a few improvements."
As he said, they are always making improvements. Since he doesn't indicate there is an issue, nor that they have found an issue, saying that they made changes that might resolve the issue is not only not supported by the plain text, it's outright fabrication.
Since that appears to be your modus operandi, I'll just leave it there.
He's responding specifically to the guys who sent in filters with torn media. You think he's just talking in general terms telling those guys all about Purolators general activities over the last month regardless if there were reports of torn media? I don't, I think he's specifically talking about what they have done related to the reports of torn media. He's going to talk in general terms, as he's not going to go in explicit details on what they think the root cause and fix was. He just indicates that some "undisclosed improvements" were made. This is big corporate normal operating procedure.
You read it however you want, but it's pretty clear to me what his writing intentions are in that letter.