I posted in my virus thread that I ordered a new Dell computer Tuesday. It was listed on a sale page that said "Why wait for Black Friday?" Today I checked the Dell web site and the model I ordered was $100 cheaper than it was on Tuesday. I spent an hour on hold with customer service and long story short they are refunding $100 to my Amex card. They were not going to, but after she checked my order history and saw this was the fourth computer I'd ordered from them in the last 8 years, they changed their mind.