Hi-I received an email from Mediacom, my ISP, saying I've been accused of sending unsolicited commercial or bulk email, and suggesting I have an open port that is being exploited or I'm infected with a spam propagating worm or virus. The email suggested I install a fire wall and virus protection and fix it or I'd have my account suspended.
I called the tech support line and said I had the latest edition of AVG, it updated and scanned each nite, and I ran superantispyware, ccleaner and adaware weekly and other than low grade types of findings, I was pretty sure my system was clean. I also have the windows fire wall up and running. She suggested I change my password for their system, which I did as she said my password could have been "spoofed".
My router, Netgear that is 2 years old, is WPA-PSK encrypted, I have a 3 year old Gateway,with MCE 2005 that I did a clean install 3 months ago, I don't surf porn or any other sites that I've read could be treacherous that I know of.
My question-Is there something else I should do, any ideas for this long term user of computers who is modestly computer savvy, but no engineer??
Thanks. Bill
I called the tech support line and said I had the latest edition of AVG, it updated and scanned each nite, and I ran superantispyware, ccleaner and adaware weekly and other than low grade types of findings, I was pretty sure my system was clean. I also have the windows fire wall up and running. She suggested I change my password for their system, which I did as she said my password could have been "spoofed".
My router, Netgear that is 2 years old, is WPA-PSK encrypted, I have a 3 year old Gateway,with MCE 2005 that I did a clean install 3 months ago, I don't surf porn or any other sites that I've read could be treacherous that I know of.
My question-Is there something else I should do, any ideas for this long term user of computers who is modestly computer savvy, but no engineer??
Thanks. Bill