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Re: Good experiences at lube shops? [Re: HorseThief] #4548169 10/19/17 10:20 AM
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555 Offline
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Originally Posted By: HorseThief
Originally Posted By: FordBroncoVWJeta
Thing is if your driving a brand new Ford, and I say we can put Ford recommended oil and filter in your car or regular pennzoil. 99% of the time people want Motorcraft.


6qts of 5w20 and an fl820s cost about $35 OTD - as long as we all pretend they actually vacuumed my interior and checked the tire pressure (along with all the other stuff they'resupposed to do) then I am fine with that. The price difference over bulk QS is mminuscule and it's cheap insurance.

I will say that I have seen plenty of people throw fits because TLE won't use a non-dexos oil. Last time I brought in my parents equinox, they let me use Magnatec and an ac delco filter - cost OTD? About $35. You just gotta know how to talk to people and ask the right questions. I think people are just mad that the $20 oil change is becoming a thing of the past. Much like the Arby's 5 for 5 deal, eventually inflation catches up to everything, and who needs to eat that much roast beef anyway?

I'm confused! When did Arbys start putting roast beef in their sandwiches? LOL


84 XJ6 M1
92 Mustang 5.0 Redline
99 Tahoe 2 door Castrol Edge
99 MX5 Miata Anniversary Edition M1
04 Subaru STi Motul
Re: Good experiences at lube shops? [Re: pda1122] #4548797 10/19/17 10:52 PM
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DimondPhilup Offline OP
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The whole up-charge thing across the board at any Valvoline quick lube or Express care but then again I have only been working there for a year now so I have no idea what their policy was before that. We cover the first 5 quarts and the filter (depending on the engine there are some that are very specific to the and can't be used on other vehicles like the new 6.7 powerstrokes for instance) and I am not sure if all our filters are dino rated or all of them are made for synthetic oils. It would not surprise me if they are just made for dino to save a buck. For the longest time I thought our filters were made by Baldwin but I found out recently they are sourced from Hastings I have never had complaints from customers about them even the diesel guys seem to like them. What is your opinion on Hastings filters?

Re: Good experiences at lube shops? [Re: cb_13] #4548799 10/19/17 10:59 PM
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DimondPhilup Offline OP
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I fully realize this yes lol. Does it make me cringe with every fiber of my being when people with their ecoboosts use conventional for like 6000 miles? Yes it does. You need the best lubrication and stable oil possible for turbocharged vehicles. Does the conditions your driving in and the OCI matter a great deal. Absolutely! But I know my customers and they sometimes are VERY tough and harsh to their vehicles and makes think how long will those turbos really last.

Re: Good experiences at lube shops? [Re: DimondPhilup] #4555243 10/26/17 02:19 PM
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Charlie2015 Offline
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Originally Posted By: DimondPhilup
I fully realize this yes lol. Does it make me cringe with every fiber of my being when people with their ecoboosts use conventional for like 6000 miles? Yes it does. You need the best lubrication and stable oil possible for turbocharged vehicles. Does the conditions your driving in and the OCI matter a great deal. Absolutely! But I know my customers and they sometimes are VERY tough and harsh to their vehicles and makes think how long will those turbos really last.


People don't care. I have seen so many people use Valvoline conventional for the 10k mile maintenance reminder on Fords...


1998 Honda Accord EX 2.3L Auto (Sold) 214k mi
2009 Scion tC Manual (Daily Driver) 170k mi - Valvoline Maxlife 0w20
Re: Good experiences at lube shops? [Re: DimondPhilup] #4559054 10/30/17 07:20 AM
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Virtus_Probi Offline
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I've honestly had much better experiences in general at quick change places than with having dealers change my oil.
I used to go to a Valvoline place that was very close to my work because it was fast and convenient, downsides were that it was expensive and didn't offer tire rotations (I guess that is probably rare at places like that). They tried to upsell basically everything, but weren't obnoxious about it. I wonder if they would offer to replace my CVT fluid if I went there now, that is supposed to be quite a long job in the FXT...


2014 Forester XT, 111000 miles
Last Change;
M1 0W30 AFE
Tokyo Roki 15208AA170 filter
Re: Good experiences at lube shops? [Re: DimondPhilup] #4568883 11/09/17 12:43 PM
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RTexasF Offline
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All oil changes have been dealer for the last 9 years until recently. After much googling and research I went to the local Valvoline Quick oil change since we recently moved. Frankly I was apprehensive and watched them like a hawk. Turns out there was no need. No push for unneeded parts or services, professional & polite service, and done in short order. It was so pleasant I took our other car there a few hours later for the same service. As long as the same two fellas are there I'll go nowhere else....a very nice experience. Oh, the coffee was fresh and very good too!

What I do feel is a rip is when a car holds more than 5 quarts of oil, ours hold 6.3. Throw the daily special out the window when that ONE EXTRA QUART is required. It's priced like an exotic synthetic for a Bugatti even though it's 5W30 bulk.

Re: Good experiences at lube shops? [Re: RTexasF] #4568897 11/09/17 12:57 PM
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SatinSilver Offline
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Originally Posted By: RTexasF
What I do feel is a rip is when a car holds more than 5 quarts of oil, ours hold 6.3. Throw the daily special out the window when that ONE EXTRA QUART is required. It's priced like an exotic synthetic for a Bugatti even though it's 5W30 bulk.


You could just bring in an extra quart and ask them to use that. If they want to charge you for the extra .3 then I would consider that a strike against them. I've had good luck with the Ford Quicklane for oil changes. Works perfectly for Toyotas and only $25.

Re: Good experiences at lube shops? [Re: DimondPhilup] #4570632 11/11/17 08:48 AM
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RTexasF Offline
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Thanks SatinSilver, I may look into that but I doubt the price for 6 quarts. Oddly when I looked into buying a single quart of quality dino the prices really threw me. I'll look at Walmart next time as previously I was at an auto parts store.

Re: Good experiences at lube shops? [Re: DimondPhilup] #4579857 11/20/17 08:53 AM
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Iíve been doing business with the local Firestone Complete Auto Care for nearly 30 years. I generally DIY oil changes but if a vehicle has to go in for something else and is due, Iíll let them change the oil. With coupons and special deals, a lot of these places are near my cost for materials. I recognize my time as worth something so, I donít get all bent out of shape if I pay them once in a while. These shops are usually best at their specialty (tires in Firestoneís case) and the farther afield you get from their routine work, the riskier it becomes. They are also good at brake work and alignments (the lifetime alignment is quite a good deal). Iíve had one or two fubars with them over the years but they always bend over backwards to make it right. Each store has at least one ASC mechanic who gets the tougher jobs. Like any retailer, the biggest problem is turnover.

Last edited by Indydriver; 11/20/17 08:54 AM.

2014 Camaro 2SS/RS LS3 Vert 14,000 M1
2012 Sienna 85,000 M1
2007 Tahoe 155,000 M1

Re: Good experiences at lube shops? [Re: DimondPhilup] #4589232 11/29/17 07:16 PM
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loneryder Offline
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I used to take 3 different co. cars to my local Jiffy Lube on a busy road in northern va. They always treated me and the car great. Very knowledgeable and courteous. Heard all the bad stuff about Jiffy Lube but I think it is up to the local mgr.

Re: Good experiences at lube shops? [Re: DimondPhilup] #4589569 11/30/17 06:25 AM
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Toto Offline
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For the longest time I thought our filters were made by Baldwin but I found out recently they are sourced from Hastings I have never had complaints from customers about them even the diesel guys seem to like them. What is your opinion on Hastings filters?
[/quote]

Hastings Filters are high quality, I would use them and have used them but they can be hard to find in certain areas, Baldwin and Hastings are the same company with the filters produced on the same production line and are painted different colors and marketed differently.
TOTO.


AMSOIL-OE 0W 20-XL 10W 30-AGL 80W 90
NAPA GOLD
Re: Good experiences at lube shops? [Re: DimondPhilup] #4589576 11/30/17 06:38 AM
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Toto Offline
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I worked in a lube shop for six months, never seen anyone offered a service that didn't need it, the shop was a high volume Valvoline on a busy street, the concern is and really should be the skill of the people you trust to work on your vehicle, make sure that you are comfortable with that, as far is pricing these are businesses not charities quit comparing it to oil on the store shelves, employee and builing expenditure is enormous!I just feel the percentage of people suffering from unneeded service is low.
TOTO.


AMSOIL-OE 0W 20-XL 10W 30-AGL 80W 90
NAPA GOLD
Re: Good experiences at lube shops? [Re: DimondPhilup] #4676586 02/24/18 02:30 PM
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George7941 Offline
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I seem to be the outlier here but like to charge for all of my time when I provide a service to a customer, even if it only took ten minutes. Now if it is a regular customer, I will not bother writing up a bill for a small amount but, you bet, my next bill to the same customer will be slightly higher to pay for the previous work. If it is a customer I will likely not see again, I sure want to get paid for my work right then and there.


2006 GMC Sierra 4.3l, NV3500,G80 , Mobil 1 5W30, Dexcool.
1987 BMW R80 - sold
2015 Honda CBR300R

Staying out of the right lane a lot.
Re: Good experiences at lube shops? [Re: DimondPhilup] #4755222 05/12/18 04:47 PM
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My employer has an account at Valvoline and the service there is good. You don't even have to get out of your truck.
You pull in, they have you put your keys on the dash, and 3 people work on your car. The cash register is right at your drivers window. One guy takes your info and tries up selling you stuff. One guy in the pit dumping the oil/fitler and a dude on top doing the work under the hood.They top off the window wash, check the battery, bulbs, etc etc.
You are in and out in 10mins tops.

If I was unable to do my own oil changes I would bring my car here. The place is clean and they seem very accurate. They yell a lot doing checks.
Cash register yells out the oil filter/oil type "VO88 6 QUARTS SYNTHETIC!"
"OIL PLUG CHECK! VO88 CHECK!"
"6QRTS SYNTHETIC 1 2 3 4 5 6! CAP CHECK!"
They have you start and stop the engine. Then bring you the dipstick to check the level and say OK.
I think they do all this yelling because everything is recorded. There are CCTV cameras everywhere.

They get 99bux for the service on a full synthetic oil change and the GM dealer gets $60. The extra 40bux means you don't have to waste the morning in a waiting room.

Re: Good experiences at lube shops? [Re: DimondPhilup] #4763919 05/21/18 12:10 PM
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jj51702 Offline
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I went to a valvoline oil change once. There was a mexican girl that was doing the work and I was like [censored] at first but thought whatever I'll give her a chance. A few weeks later I check my oil and realized she stripped the bolts off my air filter housing, over inflated my tires, and left the tire valve caps off one side of my tires. Cool!

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