Dear BITOG, 2009 MDX (8900km) was in the dealer for warranty work last week to replace all strut, the dealer report have list critical area as need to resurface rotor, and replace pad on all corner (which i already have parts at home and was going to do it myself) and tear in the front cv boot and rear link have play.
I had inspected the outer boot a week ago, when I was swapping winter tires, there was no grease, tear, or sign of issue on boot at each corners, and I was scam before so I said thanks and drove home.
few days later, I have major clunk noise at the back end, put car on jack stand and see how bad the rear link play.. well, to my amazement, the glide pin bolts on one corner are missing and the bracket is hitting the caliper. I got worry so I start checking all other brakes, and then one of area is full of grease.. upon inspection, I saw a big gap on the outer cv boot and grease leaks everywhere.
I was very upset and drove back to the dealership, and first they denied they touch my brake system but unfortunately their inspection report says they did, which they later agree to fix. but they would not accept the fault of the CV boot. this become he say vs i said, because I believe the boot were damaged during process strut replacement work, they probably use torch to remove rusted bolts or sway bar link and damage the boot.. , and would this kind of item being listed as "caution" or "important/critical" ? the report listed this as caution, and not critical, the CV boot is in pretty bad shape, and I really dont think this is a "tear".
I am thinking they would let customer drove off the lot, during holiday seasons, doing shopping, travel, and in few weeks return to dealership because grease gone and all join are damaged and more repair?
I am open to any opinion, suggestion, on if this is natural aging of CV boot?
thanks in advance.
I had inspected the outer boot a week ago, when I was swapping winter tires, there was no grease, tear, or sign of issue on boot at each corners, and I was scam before so I said thanks and drove home.
few days later, I have major clunk noise at the back end, put car on jack stand and see how bad the rear link play.. well, to my amazement, the glide pin bolts on one corner are missing and the bracket is hitting the caliper. I got worry so I start checking all other brakes, and then one of area is full of grease.. upon inspection, I saw a big gap on the outer cv boot and grease leaks everywhere.
I was very upset and drove back to the dealership, and first they denied they touch my brake system but unfortunately their inspection report says they did, which they later agree to fix. but they would not accept the fault of the CV boot. this become he say vs i said, because I believe the boot were damaged during process strut replacement work, they probably use torch to remove rusted bolts or sway bar link and damage the boot.. , and would this kind of item being listed as "caution" or "important/critical" ? the report listed this as caution, and not critical, the CV boot is in pretty bad shape, and I really dont think this is a "tear".
I am thinking they would let customer drove off the lot, during holiday seasons, doing shopping, travel, and in few weeks return to dealership because grease gone and all join are damaged and more repair?
I am open to any opinion, suggestion, on if this is natural aging of CV boot?
thanks in advance.
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