Im trying to buy a new Raybestos LF caliper for my DTS. But every time I buy it, I get the wrong side caliper in the box. Instead of a driver caliper I get a passenger caliper in the box. This happened THREE times already
The part number is FRC11911N. All The descriptions and official Raybestos catalog says this is for the drivers side. The pictures show an “L” stamped on the caliper and a bleeder screw facing up.
Every time I order it. I get a caliper with an “R” stamped on it and a bleeder on the other side. And I saw on my car that passenger caliper has R stamped on it.
This happened twice at RockAuto and once from a different retailer. Clearly these are being misboxed from the factory. Luckily I got a full refund from the RockAuto ones. I’ll have to return the 3rd one too
I tried to contact Raybestos customer support, but their CS number is out of service. I filled out their online CS form, but heard back nothing. I did get a hold of some kind of support number, but the person wasn’t helpful.
What are my options? These calipers aren’t sold in stores. Locally I can get cardone reman calipers, but I’ve heard bad things about them. And they cost as much as this new one.
Should I try to get an AC Delco reman caliper from RockAuto?
The stupid thing is that someone just needs to double check the part in the box before shipping. But RockAuto has no customer support anymore. And the 3rd retailer said they can’t check the box. They’ll just offer a full refund if the caliper is wrong
The part number is FRC11911N. All The descriptions and official Raybestos catalog says this is for the drivers side. The pictures show an “L” stamped on the caliper and a bleeder screw facing up.
Every time I order it. I get a caliper with an “R” stamped on it and a bleeder on the other side. And I saw on my car that passenger caliper has R stamped on it.
This happened twice at RockAuto and once from a different retailer. Clearly these are being misboxed from the factory. Luckily I got a full refund from the RockAuto ones. I’ll have to return the 3rd one too
I tried to contact Raybestos customer support, but their CS number is out of service. I filled out their online CS form, but heard back nothing. I did get a hold of some kind of support number, but the person wasn’t helpful.
What are my options? These calipers aren’t sold in stores. Locally I can get cardone reman calipers, but I’ve heard bad things about them. And they cost as much as this new one.
Should I try to get an AC Delco reman caliper from RockAuto?
The stupid thing is that someone just needs to double check the part in the box before shipping. But RockAuto has no customer support anymore. And the 3rd retailer said they can’t check the box. They’ll just offer a full refund if the caliper is wrong
The location is usually cast as a flat land or similar. Run some air thru the hose connection point afterward to blow chips out of the piston bore. BUT YEAH, you shouldn't have to do any of that as the customer.
