Originally Posted By: Whimsey
From a smart business stand point they are never going to admit to a hidden problem that could open them up to lawsuits. They weigh the odds of having to really pay for engine damages provably caused by a torn filter versus definite law suits if they admit to a defect.
This is a solid point about liability exposure, but they would be wise to advertise **IMPROVED DESIGN** or some such marketing campaign after the issue is corrected. If they ever plan on correcting it, that is.
I stopped using or recommending Purolator filters based on what I've seen here, and that won't change until I'm confident they are back to acceptable quality.
From a smart business stand point they are never going to admit to a hidden problem that could open them up to lawsuits. They weigh the odds of having to really pay for engine damages provably caused by a torn filter versus definite law suits if they admit to a defect.
This is a solid point about liability exposure, but they would be wise to advertise **IMPROVED DESIGN** or some such marketing campaign after the issue is corrected. If they ever plan on correcting it, that is.
I stopped using or recommending Purolator filters based on what I've seen here, and that won't change until I'm confident they are back to acceptable quality.