Purolator filter "disintegrated" and clogs motor?

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I have read this entire thread and have a few observations.

Ford has determined some cases of oil passage clogging has caused engine failures. Truthful or not, they have blamed the problem on non OEM filters. This conclusion and report gives them some control over clogged oil passage engine failures regardless of how scientific (vs anecdotal) the research and evidence are.

If filter material is clogging the oil passages, who knows which filter caused it? It could have been from a previous change, or a good filter could have had some media debris in it. Ford must have found a few bad aftermarket filters dumping media and causing failures, so they documented the warning. Do they have evidence and research to back the service bulliten?

The problem might be an engine design problem that allows small amounts of debris to block passages. This quantity of debris may cause no problem in other engines. Certainly a filter that disintegrates and dumps media will leave deposits on the pick up screen.

The key part of the diagnosis is if filter media is actually clogging an oil passage. Filter media on the pick up screen may all that is needed to indicate such.

Your problem is that your truck came in with an aftermarket filter putting you in the "denied" category for a warranty claim.

This reminds me of sludging problems with the 2.7 Chrysler engine, unless you had the dealer do severe service oil changes. you were likely screwed.

Some engines require the dealer do the oil changes, unfortunately you don't know which ones until it is too late.
 
Originally Posted By: ledslinger


Some engines require the dealer do the oil changes, unfortunately you don't know which ones until it is too late.


They can't require you to use the dealer. Moss Magnuson Act allows you to use after market parts as long as they are specified for your model by the manufactuer. If the mfr of the vehicle requires you to use their specific part (eg. oil filter,ect) during the warranty period they must provide you with that part and installation free of charge.
 
I would hope that if this mechanic finds that the oil filter was no tthe cause of hte problem, then Ford corporate customer service would own up and help you out.
 
Well, I spoke the my third-party mechanic yesterday after he got a chance to take a look at the truck. He's indicating that there are major compression problems in two cylinders and noise coming from around the timing chain on that side. He tells me that it's techically possible that debris from an oil filter could have done enough damage to cause these problems, but that the dealership would have had to tear the motor down completely to make a legitimate diagnosis of that (which they obviously didn't do). He recommended that, since the truck is still under the powertrain warranty, that I try a second Ford dealership and see if they will fix the problem under warranty (which says alot about his honesty, IMHO...he could have jumped at a repair that could have made him $2000, but instead he referred me to a place where I might be able to have it fixed at no cost). He said that he'd have no problem doing the job if I wanted, but Ford wouldn't touch the warranty work with a 10 foot pole once a third-party mechanic had the motor torn down enough to make a rock soild diagnosis.

So, he is documenting everything they found and I'm going to give Ford one more chance to pony up and fix this under warranty. I'm doubtful that I'll get satisfaction (my first thought was that the original dealership probably noted their "diagnosis" on a factory repair database attached to my VIN number, so any Ford dealership will probably take that as a fallback position), but it doesn't cost me anything but a little time to try. If I still get no satisfaction, then I'm going back to the third-party mechanic to let him fix it and I'll take the civil action route to make back the out of pocket expenses.
 
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Originally Posted By: ledslinger


Some engines require the dealer do the oil changes, unfortunately you don't know which ones until it is too late.

They can't require you to use the dealer. Moss Magnuson Act allows you to use after market parts as long as they are specified for your model by the manufactuer. If the mfr of the vehicle requires you to use their specific part (eg. oil filter,ect) during the warranty period they must provide you with that part and installation free of charge.

Vizzy, Regardless of the MM act, constant dealer service can influence warranty situations. No way to blame this on anyone else if the dealer had done all oil changes.

How many miles are on this truck?

Since the chain of custody of the oil filter is in question, I doubt the filter is evidence of anything at this point.
 
Well, maybe it was the filter....
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I usually do trust 3rd party mechs...
 
Originally Posted By: ledslinger
Originally Posted By: ledslinger

How many miles are on this truck?

Since the chain of custody of the oil filter is in question, I doubt the filter is evidence of anything at this point.


About 28,000 miles.

I'm not sure that chain of custody on the filter is necessarily "in question." I know whose hands the filter has been in. I have documentation for each party about having the filter. I couldn't establish chain of custody much better, beyond personally driving the filter to each party and never letting it out of my sight (which is obviously unreasonable).
 
20/20 hindsight would have been to have marked the filter and photographed it after identifying marks were on it. Such as epoxying a coin stamped with your initials on it, or your signature with an engraver.
 
Have you contacted a lawyer yet? I would do that before proceeding further. I think it might ba a bad idea to pay a 3rd party to fix the vehicle. I would find who is at fault (which sounds like Ford) before repairing the issue. The burden is on Ford to repair the vehicle under warranty and/or prove that they aren't responsible. There's no proof the filter is bad apparently.
 
Originally Posted By: mechanicx
Have you contacted a lawyer yet? I would do that before proceeding further. I think it might ba a bad idea to pay a 3rd party to fix the vehicle. I would find who is at fault (which sounds like Ford) before repairing the issue. The burden is on Ford to repair the vehicle under warranty and/or prove that they aren't responsible. There's no proof the filter is bad apparently.


So far, I've had about as much luck getting an appointment to talk to my lawyer as I have with everything else in this fiasco.

I absolutely plan to determine (and extensively document) fault before I OK any repairs. Getting them to pay for the repairs may or may not happen before I go ahead with them...if they decide to buck me, a civil judgement could take anywhere from 6 months to 2 or more years. Obviously, keeping my truck in limbo that long isn't an option...I'd have the thing paid off before I had it repaired at that rate!
 
Yeah sounds like you are in a tough situation to get anything done with Ford stonewalling. I think the legal system is somewhat of a joke when it comes to getting accessible justice served in a timely matter but I digress. Have you tried contacting the attorney general? Not sure what they would do but it appears Ford is not honoring its warranty so its not just a run of the mill civil matter.

Maybe you could even contact some news channel because I think your problem is of general consumer interest. The news could put bad publicity on the dealer and maybe they will then want to agree to fix the truck. It seems the dealer is the one messing you over while Ford hides behind the dealer.
 
Well, I picked up my truck from the second dealership yesterday...all fixed under warranty. They replaced numerous parts (I'm waiting for the paperwork from the delaership, so I'll give a full inventory then). The dealership advised that it was most likely all caused by a hole in a gasket, causing an internal leak.

Oddly enough, this delaership also mentioned aftermarket oil filters "clogging" and causing increased pressure when I was talking to them about what was broken and why. I wonder if this is Ford's new "go to" problem...
 
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Originally Posted By: bingoh
Well, I picked up my truck from the second dealership yesterday...all fixed under warranty. They replaced numerous parts (I'm waiting for the paperwork from the delaership, so I'll give a full inventory then). The dealership advised that it was most likely all caused by a hole in a gasket, causing an internal leak.

Oddly enough, this delaership also mentioned aftermarket oil filters "clogging" and causing increased pressure when I was talking to them about what was broken and why. I wonder if this is Ford's new "go to" problem...
You don't know how tempted I'd be to get an Oasis report printed and walked into the first dealership.
laugh.gif
 
Excellent news! Props to your third party mech/tech for recommending going to another dealer. Props to the second Ford dealer. As for the original dealer, well, sounds like a bunch of bung holes.

I would like to see pics of said filter cut open.

Just to be safe, from this point out, I'd use a Motorcraft filter, FL-820S I'm guessing.
 
Good to hear. I guess I didn't see the post where the 3rd part mechanic sugggested to take it to a 2nd dealer. that was good advice.
 
Originally Posted By: sayjac
Excellent news! Props to your third party mech/tech for recommending going to another dealer. Props to the second Ford dealer. As for the original dealer, well, sounds like a bunch of bung holes.

I would like to see pics of said filter cut open.

Just to be safe, from this point out, I'd use a Motorcraft filter, FL-820S I'm guessing.


Completely agreed, except that I'd still use another major aftermarket filter.
 
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