"Nothing performs like Mobil 1"

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Originally Posted By: HARTZSKY
"Guaranteed performance and protection for up to 15,000m." Thats a quote from Mobils web. Notice the 2 little words "up to". In other words, what they are saying is in the right circumstances you could run it 15k, however, I do not think they are saying you can go 15k in every situation. Again, up to tells you this is best case scenerio. Just like the dept store ad in the window says "up to 80% off." That does not mean everything in the store is 80%.
Castrol also has those little words too...

Up to..
 
Originally Posted By: Bill in Utah
Originally Posted By: HARTZSKY
"Guaranteed performance and protection for up to 15,000m." Thats a quote from Mobils web. Notice the 2 little words "up to". In other words, what they are saying is in the right circumstances you could run it 15k, however, I do not think they are saying you can go 15k in every situation. Again, up to tells you this is best case scenerio. Just like the dept store ad in the window says "up to 80% off." That does not mean everything in the store is 80%.
Castrol also has those little words too...

Up to..
Two little words most people miss. A savy marketing tool used for decades. Essentially, Mobil can say "we never said run it 15k, we said you could run it up to 15k. Big difference.
 
Originally Posted By: tig1
Here's their warranty.

http://www.mobiloil.com/USA-English/MotorOil/Oils/Mobil_1_Extended_Performance_Warranty.aspx



Loop holes;

Quote:
If not, provided the engine was serviceable at the time the oil was installed,


They can say the part was failing before you put in their oil.

Quote:
Follow your owner's manual if the vehicle is operated in any of the following severe services: racing or commercial applications including taxis, limousines, etc.; frequent towing or hauling; extremely dusty or dirty conditions; or under excessive idling conditions.
Most of us operate in these conditions...

(Also the Las Vegas Taxis don't get a warranty...
LOL.gif
)

Quote:
ExxonMobil will repair any equipment damage directly caused by a defect or malfunction of a Mobil lubricant, provided that the lubricant was selected and used in accordance with specifications of the original equipment manufacturer or the written instructions (which includes product packaging) of ExxonMobil.


Uned in accordance with specs of OEM... Or ?

Quote:
Mobil lubricants used in mechanically deficient equipment as a result of abnormal operation; negligence; abuse; damage from casualty, shipment or accident; or, equipment modification done without written authorization from the OEM.
Mods done to engine without OEM approval?

Quote:
Failure of equipment due to a pre-existing condition that is unrelated to the use of Mobil lubricants.


Man, a Lawyer (mainly Mobil's) would have a easy time with this.

Plus I'm sure they will pay for the rent-a-car for the months it takes for them to get back to you.

No thanks, I'll stick with what I know works. I've already dealt with a mfg on warranty work.

I don't need another hobby...
grin2.gif


Bill
 
Originally Posted By: tig1
What warranty work did you have done by an oil company?
Not a oil company but a car company.

They stood up and fixed the problem once we had some "discussions"
grin2.gif


The 2nd time they told me to pound sand.

I fixed it on my own, sold it to a friend who knew all about the engines history and he loves the car. Just passed 160k with no further engine problems (will not talk about the transmission...)

Bill
 
Bill, we know that changing your oil more frequently works. That is not the question or what this is about.

Do you know of anyone that lost an engine running long drain intervals? I'm talking about all the thousands of trucking companies that run extended drains and regular consumers as well.
 
Bill,
I was just wondering, because I have never heard of any oil company repairing a lube related failure. If their is such a thing.
 
I just can't see leaving an oil for 15k anyways....


Now, if it was almost 100% highway driving, then-maybe-one might get 15k out of it.


Since my wife does mostly city driving, I wouldn't dare leave M1 or PP in there for more than 7500, tops.


Depends on the driving....
 
Originally Posted By: HARTZSKY
"Guaranteed performance and protection for up to 15,000m." Thats a quote from Mobils web. Notice the 2 little words "up to". In other words, what they are saying is in the right circumstances you could run it 15k, however, I do not think they are saying you can go 15k in every situation. Again, up to tells you this is best case scenerio. Just like the dept store ad in the window says "up to 80% off." That does not mean everything in the store is 80%.


I am willing to bet that any major oil company will fully guarantee their oil well beyond 15,000m not just Mobil.
 
Originally Posted By: HARTZSKY
"Guaranteed performance and protection for up to 15,000m." Thats a quote from Mobils web. Notice the 2 little words "up to". In other words, what they are saying is in the right circumstances you could run it 15k, however, I do not think they are saying you can go 15k in every situation. Again, up to tells you this is best case scenerio. Just like the dept store ad in the window says "up to 80% off." That does not mean everything in the store is 80%.

You are way off base. Up to 15,000 miles means 15,000 miles or less. It is plain and simple. Yes, there are exclusions (for racing, etc) but they are spelled out. Very similar guarantee from Castrol Edge, but no one seems to complain about them.

Amsiol has a 25,000 mile guarantee for their 100% Synthetic oils, and I don't hear any complaints about their warranty and extend OCI claims.
 
It's all in the wording, "up to", "in an mechanically sound engine", "well maintained engine", "under normal driving conditions", "follow owners manual recommended OCI's". Phrases similar to the ones I've mentioned, and some other phrases, leaves any company a pretty safe exit if a problem occurs.

Not bashing any products here, since I haven't mentioned any names. I see marketing and legal departments hard at work. These extended drain oils are fantastic, certainly formulated differently and worth the extra cost for some. But they're designed for extended drains in perfect conditions, in a perfect engine. Typically if the conditions are less than perfect cut the interval they claim in half or follow the OM.

I'm old school becoming new school, butttttttttt, the way my fleet is driven there is no way I would run any oil for 15,000 miles.
 
In other words, cars like mine. My cars are mechanically sound,well maintained, and are driven under normal conditions. Guess most BITOGers autos fall under that catagory.
The conditions they are talking about are, high dust areas, fleet use, extended idle time. Most of us don't see that find of operation for our cars, I certainlly don't.
I have been running 8-12,000 OCIs for 31 years, even though I change out EP at about 10,000 miles, I have no doubt it will go 15,000 miles as they say. You probably either haven't used M1 for extended OCIs for years as I have or not interested in trying it, but I have and I have confidence in their oils.
You say you have fleet vehicles so shorter OCI might be in order.

As far as language of the warranty. Mobil has to be careful. There are a lot of scam artist out there just waiting to sue someone like XM, Pennz or others.
 
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My cars aren't driven in dusty areas, are mechanically sound, very well maintained but..... I move them around since my driveway is only wide enough for one car. So if the van under the carport is going to be used the Aerostar has to be pulled out. That means start it pull it out of the driveway, and park it in the street.

My wife visits her sick mother 2 miles way or goes to the supermarket 2 miles away so the car makes several short trips. When this car sees the highway, usually 4 or 5 times a week, its morning run is about 25 miles and takes 30 minutes. The return trip can take anywhere from 45 minutes to as long as 2 hours. That changes the whole game around. By definition that is not normal use according to an auto maker. I'm thinking a lot more people fall under that category than we think.

BTW I said my fleet: meaning my 3 vehicles sorry for the confusion. I've cared for my cars for well over 33 years now and living on Long Island its very hard not to fall under the severe service category. That is the reason I would never push an oil to 15,000 miles and has nothing to do with Mobil 1. I used Mobil 1 exclusively in one vehicle for about 19 years. Now changed to PP.
 
Originally Posted By: tig1
Mobil has to be careful. There are a lot of scam artist out there just waiting to sue someone like XM, Pennz or others.


I'd love to see an average person try going up against one of the big oil companies. They'll probably just send a hitman and take him out before the trial. :)
 
Originally Posted By: demarpaint
BTW I said my fleet: meaning my 3 vehicles sorry for the confusion. I've cared for my cars for well over 33 years now and living on Long Island its very hard not to fall under the severe service category. That is the reason I would never push an oil to 15,000 miles and has nothing to do with Mobil 1. I used Mobil 1 exclusively in one vehicle for about 19 years. Now changed to PP.

Mobil does not recommend going 15000 miles on regular Mobil 1. They do guarantee that Mobil 1 Extended Protection oils will go up to 15,000 miles, however they recommend that you if the car is under warranty that you follow the manufacturer specified OCI.

Castrol Edge is also guaranteed up to 15,000 miles (Syntec and GTX are not).

Amsoil guarantees their 100% synthetic oils up to 25,000 miles (or one year) for normal service and 15,000 miles (or one year) for severe service. You must also use the Amsoil oil filter. They even use this extended OCI as cost justification for purchasing Amsoil since it costs more than most other synthetics, so they must take these guarantees pretty seriously.

Here are the other conditions laid down by Amsoil (which I assume are typical):

1) Engines operating under modified conditions are excluded from extended drain recommendations. Examples include the use of performance computer chips; non-OEM approved exhaust, fuel or air induction systems; and the use of fuels other than those recommended for normal operation by the manufacturer.

(2) Mechanically sound engines are in good working condition and do not, for example, leak oil or consume excessive amounts, are not worn out, do not overheat, do not leak anti-freeze and have properly working emission control systems. AMSOIL recommends repairing malfunctioning engines prior to the installation of AMSOIL synthetic oils.

(3) Personal vehicles frequently traveling greater than 10 miles (16 km) at a time and not operating under severe service.

(4) Turbo or supercharged vehicles, commercial or fleet vehicles, excessive engine idling, first and subsequent use of AMSOIL in vehicles with over 100,000 miles, daily short trip driving less than 10 miles (16k), frequent towing, plowing, hauling or dusty condition driving.
 
I know which Mobil 1 oil you're referring to. Under the conditions I drive MY cars I wouldn't use it for 15,000 miles. I have used Mobil 1 for 1 year without any issues, both regular and the EP version.

Edit: Under the circumstances laid out by the oil companies, and perfect conditions as they list, the oil will probably perform as advertised. We hope :)
 
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Originally Posted By: tig1

As far as language of the warranty. Mobil has to be careful. There are a lot of scam artist out there just waiting to sue someone like XM, Pennz or others.


Exactly.

The only ones I see that might give any kind of edge to the company are the severe service conditions...I really don't know if most drivers encounter those or not. I'd think not, but a lot of idling in stop and go traffic on a hot city street might push it. The only one that really gets me personally is the dust factor, but I'd never go more than around 7k on an OCI because I'm still waiting for the LIM shoe to drop on the Monte.

As far as things like mods and pre-existing conditions go, I don't blame them. They'd be idiots not to CYA. I've seen what someone with a 6 pack and a vague idea of making their car louder and faster can do.
 
Originally Posted By: Mark888
Originally Posted By: HARTZSKY
"Guaranteed performance and protection for up to 15,000m." Thats a quote from Mobils web. Notice the 2 little words "up to". In other words, what they are saying is in the right circumstances you could run it 15k, however, I do not think they are saying you can go 15k in every situation. Again, up to tells you this is best case scenerio. Just like the dept store ad in the window says "up to 80% off." That does not mean everything in the store is 80%.

You are way off base. Up to 15,000 miles means 15,000 miles or less. It is plain and simple. Yes, there are exclusions (for racing, etc) but they are spelled out. Very similar guarantee from Castrol Edge, but no one seems to complain about them.

Amsiol has a 25,000 mile guarantee for their 100% Synthetic oils, and I don't hear any complaints about their warranty and extend OCI claims.
From a legal perspective, up to means a lot more than just 15k or less. Really not that simple.
 
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