My wife and I were in the market for a new French-door fridge a few months ago. At Lowe's one of the employees told us to stay away from LG and Samsung because they are prone to trouble, and it's difficult to find service for them. We ended up with a Whirlpool. The first one was noisy, so we had them replace it with another one. It sucks how the quality of appliances seems to have dropped as they have become more energy efficient and added more features. However, it's good to know the LG refrigerators can at least be serviced.