Jiffy Lube investigated. . .

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I remember back when I worked at Valvoline and we watched this, we couldn't stop laughing at how terrible Jiffy Lube was.
 
That is an old video. Been shown here a ton already over the years( or others just like it - nothing new really ). It isn't all Jiffy Lubes either. Some of them have decent and honest folks working there. I had a good friend who managed a Jiffy Lube here in NH and he wouldn't stand for any funny business. Any business can be crooked with crooked folks working there.
 
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The truth of the matter is that most repair shop have fraudulent practices; it's easier to name mechanics or shops that don't cheat than those that do.
To prevent it happening to you, one must be vigilant. And if a service advisor or mechanic doesn't know you and you come across as being mechanically clueless, the odds of getting taken increases substantially.
 
There is a Jiffy Lube near Glendale Blvd. and Colorado St. in Glendale CA. Back in the Cretaceous era there were always drug busts of the employees there. The main mechanic's eyes were always blood-red and he was always high, sniffing whatever stuff came his way, paint thinner, glue, gasoline, etc. The boss finally said that she would fire the next employee who had his company car serviced there.

Hopefully it is different now.
 
Jiffy Lube is owned by Shell. The sleazy practices are probably due to the actions of the local franchisee or the particular employees. I know at the local Iffy Lube, the place is usually empty and the kids working there are outside waving signs that say "Empty Bay No Waiting." I hope they aren't paid piece work rates.
 
There is a Jiffy Lube not far from here that does a very good job. My father-in-law has used them for years and recommended them, so I took our Fusion there this past winter for its first oil change (it was cold, and didn't have time to do it myself at that time). The staff was very nice, and looked trustworthy. Instead of using the "gun" with the meter on it to add oil, she pumped it into a clean container with capacity marks on the side; I'm guessing she did this because it is more accurate. When the oil change was done and she showed me the oil level on the dipstick, I couldn't see it at first because of the lighting conditions in the shop, and because of the contrast of the oil on the dipstick itself. She had no problem moving it to a more well-lit position to prove to me that it was full.

Here's the best part: I just changed the oil myself on this car for the first time the other day. Both belly pan sections had ALL of the screws holding them in; none were missing, broken, or over-tightened. The drain plug was torqued perfectly; not too tight, but not loose either. Came off just fine, and wasn't rounded or stripped. The oil filter also came off without any trouble, but I did have to use filter pliers. All-in-all, they did a great job and I'd have no fears using that shop again.
 
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This happened to me like 10 years ago at Youngstown buick pontiac gmc in Youngstown Ohio. I would take my car in for an oil change and I would mark the oil filter with a black "X" and then when I would get the car back the oil would be changed but the black "X" was still on the oil filter.

I started changing my own oil after this incident.
 
Unless you can verify that your local Jiffy Lube is honest and competent, I would rather go to Walmart for an oil change if I don't have a good mechanic I can trust.
 
Originally Posted By: HTSS_TR
...I would rather go to Walmart for an oil change if I don't have a good mechanic I can trust.


Oh, yeah, because I'm SURE they're trustworthy!
 
I think the not changing the oil filter comes into play when they run out of that particular filter. Rather than risk losing out on a sale when they say they are out and need to run to the parts store for the filter, they just change the oil and wipe the filter clean.
 
I knew of a guy, years ago, he would strain used oil through a pair of panty hose, and put it back in the car. He would at least put a new filter on. Probably a Fram OCOD. This was at an independent used car lot/mechanic shop/pawn shop/smoke shop. Thankfully, he's now out of business.
 
Originally Posted By: Bamboooo
I knew of a guy, years ago, he would strain used oil through a pair of panty hose, and put it back in the car. He would at least put a new filter on. Probably a Fram OCOD. This was at an independent used car lot/mechanic shop/pawn shop/smoke shop. Thankfully, he's now out of business.


Wouldn't people notice their oil is still black after the "change"? At least when those other places leave the filter they still change the oil so it appears to be done right.
 
Its so easy to change oil on my '04 Legacy, I'll never bother with a quick lube joint. My drain plug is very accessible and the filter is right next to it, in a vertical position. I do it myself, so I know its done right.
 
Originally Posted By: jeepman3071
Originally Posted By: Bamboooo
I knew of a guy, years ago, he would strain used oil through a pair of panty hose, and put it back in the car. He would at least put a new filter on. Probably a Fram OCOD. This was at an independent used car lot/mechanic shop/pawn shop/smoke shop. Thankfully, he's now out of business.


Wouldn't people notice their oil is still black after the "change"? At least when those other places leave the filter they still change the oil so it appears to be done right.


Well, that's probably one of the reasons he's out is business! He's was not only shady, he was stupid!
 
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