I just recently got "extended-range" DSL here after being on dail-up since 1995. Since around Jan 1st it has gone down 4 times. Twice it was out approx 12 hrs. The other 2 times from 2-4 hrs. All four times it was an "area wide" outage. When I called Westell they always had a recording about the outage and it seemed it covered a massive area.
How often does your DSL go down?
- Thread starter Blaze
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In 6 years not one time!! with ATT DSL, very happy with them.
Couple times a day for a few minutes each time.
I've lost AT&T uVerse once in the year I've had it. I had to reboot the residential gateway and it was all well.
I have fiber to the premises, so everything, phone, TV and internet comes over that fiber connection.
I have fiber to the premises, so everything, phone, TV and internet comes over that fiber connection.
JHZR2
Staff member
ours bogs down with any real use (youtube, uploading pictures, etc.) but never crashes.
I've had ATT DSL for 4 years this time. (It started off as SBC but SBC got swallowed by ATT).
I've had one major outage that took then about 5 days to fix. The problem was a bad modem that they had supplied a year earlier. A bad modem and incompetent script readers on the phone. Once they finally sent a tech out to my house, the problem got fixed right away.
Since then I have only noticed 5 or 6 "outages" of a couple of minutes to an hour.
I've been online since before the WWW and SBC/ATT DSL has been by far the most reliable service I have had.
I've had one major outage that took then about 5 days to fix. The problem was a bad modem that they had supplied a year earlier. A bad modem and incompetent script readers on the phone. Once they finally sent a tech out to my house, the problem got fixed right away.
Since then I have only noticed 5 or 6 "outages" of a couple of minutes to an hour.
I've been online since before the WWW and SBC/ATT DSL has been by far the most reliable service I have had.
Originally Posted By: XS650
I've had ATT DSL for 4 years this time. (It started off as SBC but SBC got swallowed by ATT).
No, actually SBC bought AT&T but continued to use the AT&T name for the combined company.
I've had ATT DSL for 4 years this time. (It started off as SBC but SBC got swallowed by ATT).
No, actually SBC bought AT&T but continued to use the AT&T name for the combined company.
We had Verizon DSL for about 10 years and it went down twice in that time, for about 15 minutes each time.
OVERKILL
$100 Site Donor 2021
I've had two outages in approximately four years. Both were only for a few minutes.
In the last 8 years never.
I have good line quality here too. The outages have been far from here but effect my location. I still have not fixed the line out to the box on the side of the house. Its just regular phone line clipped in and I had to wrap it with electrical tape where the goats chewed through the phone line where it goes into the box. I actually had bare wires exposed touching the metal siding before I jerry rigged with electrical tape. I'm going to run the proper wire as soon as the snow is gone and probably should run it through conduit to prevent the goat thing again.
It depends around here, usually they go down when they have to do infrastructure work like adding the uVerse equipment, or when someone in the office accidentally hook my line up with someone else's account, etc.
Most of the problem I have is in the ATT backbone. I could ping into the subnet router, but couldn't reach outside that. When I was using DSLExtreme with ATT's lease line, it works great.
100x more reliable than Comcast either way. Some college kids always managed to screw up in my neck of the wood, downloading too much or hacked their modem to cause havoc.
Most of the problem I have is in the ATT backbone. I could ping into the subnet router, but couldn't reach outside that. When I was using DSLExtreme with ATT's lease line, it works great.
100x more reliable than Comcast either way. Some college kids always managed to screw up in my neck of the wood, downloading too much or hacked their modem to cause havoc.
The last 12 hr outage here was in Lake City--Seattle from what the recording said. I'm near Spokane over 200mi away. Usually as soon as the DSL goes out I can call Westell customer service and they alreay have a recording of the outage and effected area.
I think I've actually had a service outage once in the last 6 months. Otherwise, my service is very stable but there is one thing I do to keep it that way: I turn the modem off every night. If I don't do this, I find that soon I begin experiencing random disconnects--seems like the modem loses train. Not sure why but if this is all it takes to keep things running smoothly, I can live with it.
My current 6mb service:
My current 6mb service:
OVERKILL
$100 Site Donor 2021
My 19Mbit DSL (sorry, wife is on the WiFi right now)
GrtArtiste:
If you find you have to turn your modem off, there is likely something wrong with it. They should never have to be turned off.
GrtArtiste:
If you find you have to turn your modem off, there is likely something wrong with it. They should never have to be turned off.
Only once for about six hours in maybe two and a half years. Good enough for me.
I had Verizon in PA and it was perfect for years. I moved to Nevada and get Centurylink DSL and it was the worst piece of junk ever. They came out multiple times, couldn't fix it and wouldn't let me out of contract. I actually paid the early termination fee and switched to cable.
I will never use any Centurylink services ever again.
I will never use any Centurylink services ever again.
Verizon here, out maybe a half dozen times in the last year. Once it was our wiring to the central office, it had a short. The phone worked but DSL dropped to pretty much nothing. They switched our wiring to the central office, I guess they have extra wiring in the cables for this purpose. It did make me respect how robust the old telephone system was.
What does "jitter" mean?
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