My boss does and it drives me nuts! He knows every car, customer name etc from years back.
Case in point.
Yesterday we had a guy come in with an AC problem. He said it had not worked in years and was ready to get it fixed.
Immediatly my boss knew the guys name, the date we diagnosed the problem, how much it was etc. The diagnosis was from 2006!
He looked it up since he remembered the date and there it was big as life! He also remembered that I diagnosed the problem in the parking lot because the shop bays were full and "Bill Smith's" Lincoln was blocking the main door.
I don't have anywhere near this memory capacity. I may remember a car if I see it and I do remember that I went to Santa Paula, Ca the day the planes hit the twin towers.
But I don't know how he does it. Plus he gets frustrated at me when I can't remember what I did to a car 6 weeks ago.... But he can remember the customers name, the date we worked on it as well as what supplier we ordered the parts from.
His paperwork is in shambles. I can never find the repair order. He will tell me that it's in the stack below the stapler, 3rd work order down and the left top corner has a tear in it!
Maybe he's normal and I have a very bad memory and I'm the problem?
Case in point.
Yesterday we had a guy come in with an AC problem. He said it had not worked in years and was ready to get it fixed.
Immediatly my boss knew the guys name, the date we diagnosed the problem, how much it was etc. The diagnosis was from 2006!
He looked it up since he remembered the date and there it was big as life! He also remembered that I diagnosed the problem in the parking lot because the shop bays were full and "Bill Smith's" Lincoln was blocking the main door.
I don't have anywhere near this memory capacity. I may remember a car if I see it and I do remember that I went to Santa Paula, Ca the day the planes hit the twin towers.
But I don't know how he does it. Plus he gets frustrated at me when I can't remember what I did to a car 6 weeks ago.... But he can remember the customers name, the date we worked on it as well as what supplier we ordered the parts from.
His paperwork is in shambles. I can never find the repair order. He will tell me that it's in the stack below the stapler, 3rd work order down and the left top corner has a tear in it!
Maybe he's normal and I have a very bad memory and I'm the problem?