Dent on oil filter.

[papang]

Just got my first order from rock auto and one of the filters (wix 57055) has a dent on the top. Its not big but you can definitely feel it. wondering if it's safe to use.

 

[Cruisin'n5thgear]

That should have no effect whatsoever on its performance.

 

[paulri]

Had the same question some years ago, from a RA order: https://bobistheoilguy.com/forums/threads/crease-or-dent-in-wix-filter.292269/

I went ahead and got them to give me a new one (or perhaps just got my money back?). Returns are easy enough, if you can get used to the idea that you aren't going to be talking to a human being at RA.

You can read the replies I got. I played it safe and didn't use it.

 

[ripcord]

Ship it, Danno! Not going to be a problem IMO.

 

[BrendanC]

while it probably won’t be an issue, oil filters are cheap enough that i wouldn’t risk a compromised spring impacting the ability of the element to seal in the can. contact RA and see if they will refund or exchange. better yet, go buy a premium guard based filter for cheaper.

 

[ZeeOSix]

Shake the filter and see if it rattles at all. Filters with a leaf spring in the dome end can get deformed if the filter has been impacted. Not sure if these are using a leaf spring or a coil spring in the dome end these days. But the safe thing to do is not use it.

 

[oil pan 4]

I'd run it.

 

[Sayjac]

'What I can see', after shaking the can if nothing heard, I'd use it.

 

[RooflessVW]

Oh that little guy? I wouldn't worry about that little guy

 

[Kira]

Fodder for the "element vs canister" debate.

I'm in the element camp, if you're making tee-shirts. My size is LT.

 

[Hirev]

Meh... I've ran worse.

 

[fantastic]

Doesn't look bad & shouldn't have any issue with that one. You can always ask RA what your options are if you'd like to though. Let us know what you decide.

 

[xspeedy]

They will probably ship you a replacement at no cost and not require you to send back the old. I ordered a Honda one from an online dealer that was dinged up on the top and upon asking I was sent a replacement.

 

[pentode]

Had the same question some years ago, from a RA order: https://bobistheoilguy.com/forums/threads/crease-or-dent-in-wix-filter.292269/

I went ahead and got them to give me a new one (or perhaps just got my money back?). Returns are easy enough, if you can get used to the idea that you aren't going to be talking to a human being at RA.

You can read the replies I got. I played it safe and didn't use it.

I want to like Rock Auto but I still haven't gotten used to how hard they try to avoid human contact. Today's order had a couple fairly important mistakes and I'm not sure I want to keep dealing with that.

I'd run it.

I would too.

They will probably ship you a replacement at no cost and not require you to send back the old. I ordered a Honda one from an online dealer that was dinged up on the top and upon asking I was sent a replacement.

Rock Auto? I've found their customer service to be barely adequate at best. As I said, I want to like them.

 

[Nesterenko]

They will probably ship you a replacement at no cost and not require you to send back the old. I ordered a Honda one from an online dealer that was dinged up on the top and upon asking I was sent a replacement.

Exactly. RA will tell you to just keep it and they'll send a replacement.