Originally Posted By: sayjac
The OP's summary listing(s) "seems" to indicate the focus is on the best and worst cars (models) of each automaker. The true focus of the survey and full article and graphs(not show) is which are the most reliable automakers (make/brand) 'according to the survey'.
The listing of the best and worst vehicles simply being the 'range' of that make. The best car bringing the makes overall reliability rating up, the worst, pulling it down.
From the survey results, it does appear the bottom Euro brands (Mercedes, BMW, Audi) owners' have had more reliabilty issues than other makes at the top. As an example, the owners (in the survey) of BMW's Ultimate Driving Machines, with the 135i being the worst, are less satified with reliabilty than the owners of the Japanese (Acura, Honda, Infinity, Toyota, Lexus) makes.
AND, you're not seeing the full listing for makes in between the top and bottom. ~7 brands in between the top/bottom brand.
So, 11-17 from the top (best) are: Hyundai, Mazda, Kia, Nissan, Lincoln, Volkswagen and Chevy.
Again, this is a survey, not from testing, so the the results are subject to all positives and negatives of survey research. And, it is also how CR does their long term auto reliability ratings
I originally posted the best of, in one post, and the worst of, in a separate one. Bill sensibly merged the two posts together, as in hindsight that was what I should have done originally. I did mention in one, but not the other, of the original posts that these were based on owner satisfaction surveys, but I think that got lost in the thread merge.
It is in the link, though. The OP was rushed when posting that, and it should of been mentioned that it was CR owner satisfaction survey based, and posted as one thread. The omission of that information was unintentional, as it is very relevant when interpreting it within its proper context.
-Spyder