Costco Member Privileges and Conditions

some times you gotta laugh at people.....for the record you do not need a costco card to use the eye glass department or the pharmacy...sometimes when I want to be a real rebel I will just walk in and say I don't have a card and going to the pharmacy....then I go buy a rotisserie chicken the baastads can't keep me down....
That has to do with Healthcare regulations that they can't require a membership card for the pharmacy or optical departments.
 
It doesn’t bother me that I need to scan my card at the entrance now but I also frequently enter through the exit as well. I did that yesterday actually, because I wanted to go to the bathroom first. I also go in that way if I’m just running in to grab a hot dog. They never raise a fuss when people come in through the exit. You have to go that way if you’re going to customer service or the tire center, as they are both right there in all Costco locations.
 
It’s not the interaction, it’s the impediment. It’s not the people, it’s the process that has gone from a minor bump to a full stop and line. I never complained about the people doing their work.

It’s no longer “can I see your membership card” as I stroll in. It’s wait in line to scan it. Something that I also have to do to actually make a purchase, since it is, you know, a membership store. And it can be a line because they have two scanners and two people sitting there watching each one. It was far faster with the flash my cc and walk in.

Ditto on walking out. They have two, and a very narrow chute to walk through… and this is consistent at multiple stores, both ones that have been there for a long time, and ones that were built just in very recent years. I’ve counted 15 people per line, and no more space to even add a third checker.

No, I don’t appreciate being treated like a criminal (essentially you’re guilty of theft and cannot leave until being proven innocent by the checker). Especially when stores aren’t really serious about stopping theft by taking it out on criminals, instead just inconveniencing the rest of the public immensely. That’s not just Costco, certainly, but I can leave a Walmart or target or supermarket at the speed of my choosing without being stuck in a two care wide chute with 30 people waiting on two to validate the number of items in a cart matches what is said on a receipt. I’m not free to leave, and my movement is impeded by people and design.

That said, I do appreciate efforts at loss prevention, especially if they result in lower prices. But that’s the rub… I won’t say that Costco is genuinely lower price than anyplace else for most things besides gas. I bought a new MacBook Pro. I bought it at Costco because the price considering the credit card rebate was better. Without that, have had the same price in the end at apple or Best Buy or even some of the deals in the chase portal. Is Kirkland generic motor oil truly better than super tech? I got a Napa battery cheaper than a Costco interstate. Tires and gas, and a few other large bulk items are really the only reason to shop there.

I don’t think it’s that some stores aren’t run worse. I’ve seen the same issues in stores in NJ, DE, VA, FL, and NV. I do think the growth and popularity is part of it. There are times where there are no parking spots in the lot at my closest one, and the one by my brother much farther north in the state. And these were purpose built Costco locations, with the same self-implemented issues… Two scanners for entry, two checkers for exit, both funnels and choke points. The issue isn’t their policy to check credentials, or their people. It’s the compounded impedances that have just gotten worse in the last few years as compared to before that. And because I don’t like it, I vote with my wallet, so I get gas (also only at certain times because the lines are so long), tires (which can be handled almost entirely online), and buy most everything else elsewhere unless there is compelling benefit. Indeed, vote with my wallet unless their existence serves me.
So, are you “treated like a criminal” when you drive onto a military installation?

Long line in the morning. Each ID is handed over and scanned. Gate personnel confirm your access before allowing you to proceed.

Last Walmart I visited (Denver, CO) - they were checking everyone as they left. Everyone. How is Costco worse?

Nobody here is objecting to either of those processes. I just don’t see the big deal at Costco.

The complaint about parking? Yeah, well, as discussed, it’s popular. Go on a weekday morning, or embrace the suck. No different than going to a beach on Spring Break, or a Ski area over President’s weekend. It’s going to be crowded.

If it’s really that objectionable (and I’ve been to Costco on a Saturday morning - it’s a zoo) then don’t go. Simple as that. Nobody is forcing you to endure the experience.

You know exactly what to expect - so this is a matter of choice for you.
 
Amazon shopping for me unless it’s fresh groceries at Publix.

I don’t want to deal with any drama.

Was at Publix this morning, in and out within 15 minutes.
 
Following basic rules like entering through the entry door is a simple matter that makes society better for all. @grasscutter seems to have a contrarian streak in him. As I recall, he posted a thread not long back talking about minimum allowable speeds when driving; apparently, he wants to drive significantly slower than the posted speed limit, which will create a traffic hazard. Or, maybe he's just trolling us here?
 
If they wanted to stop the abuse they could check it at checkout. One already has to prove membership at checkout, and they have a database of all members photos.
At one point, staff were verifying photos at the self-checkouts. The employee told my wife and I, that memberships were being shared between neighbours in an apartment building.
 
TSA uses facial recognition (drivers license) before you get to scanner at airport.

Maybe Costco can use same technology as you enter / exit store ?
 
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If they wanted to stop the abuse they could check it at checkout. One already has to prove membership at checkout, and they have a database of all members photos.
I'd rather them do it at the door rather than checkout.

If you wait till the checkout line, you have carts full of food to restock. Some of which is refrigerated, no telling how long it's been out.
Goes back in the refrigerator for me to buy and get food poisoning?
 
Following basic rules like entering through the entry door is a simple matter that makes society better for all. @grasscutter seems to have a contrarian streak in him. As I recall, he posted a thread not long back talking about minimum allowable speeds when driving; apparently, he wants to drive significantly slower than the posted speed limit, which will create a traffic hazard. Or, maybe he's just trolling us here?
He did that often under his past usernames. Merkava_4 was one.
 
Well, pretty sure.

I do self checkout most of the time. Unless it flashes up on some remote computer with a camera on the checkout line, I'm not sure how they would.

The Costco closest to me (Richmond, California) recently got rid of their self checkout. I sometimes go with my parents, where my dad has mobility issues and prefers not to drive now. I let my membership lapse so I piggyback on their visits. I’ll probably just get a membership again.

But there are ways around membership, which have been mentioned. One is the Costco Shop Card, which is a gift card that can be displayed to enter. It does get a bit annoying since a supervisor has to log in when one is used. But they can be used for a larger purchase than the value on the card, but requiring payment on top. And they’re supposed to be relinquished when used up, although I’ve had one returned with zero value. I could probably use that to enter, walk around for samples, or go to the food court, where no membership is scanned. Those gift cards also work at the gas station.

The prescription items were mentioned. But that’s all. I tried getting a decongestant at the pharmacy with my Costco Shop Card and was told they couldn’t (only members could buy stuff behind the counter). It’s prescription items only. A member can bring in other items to pay for, but not a nonmember.

It’s also alcohol in some states, where there can’t be retail membership sales.

The other workaround is when the food court is outside. They won’t check membership and membership has never been required to pay.
 
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Unfortunately theft has become a bigger problem than it ever was. I wont even go into the Walmart in the next town over, it is just a bad place with a lot items now locked up that used to be on the shelf. If checking an ID or looking at a receipt is helping keep theft down I am all for it.
Point taken - ours and another 12 miles away broke ground B2B … 100% sister/twin stores - it was easy to see the risk management people at Walmart had classified them differently - from smile - bling bling - you are on camera - to receipt checkers - so, don’t think profiling ain’t real …
I’ll stop there …
 
Point taken - ours and another 12 miles away broke ground B2B … 100% sister/twin stores - it was easy to see the risk management people at Walmart had classified them differently - from smile - bling bling - you are on camera - to receipt checkers - so, don’t think profiling ain’t real …
I’ll stop there …

At least in my state there’s no requirement to show a receipt when asked, unless it’s a membership store. At the latter it’s part of the membership agreement. One coworker said he refused unless they said they suspected him of theft, which is the exception.

Can California retailers force customers to show receipts?​

It’s legal for stores to create receipt-checking policies. However, according to California Penal Code 490.5, also known as Shopkeeper’s Privilege, most customers in California are not legally required to show their receipt before leaving a store. The law requires store employees to have probable cause to legally detain a customer. If a retailer doesn’t have good reason to suspect a case of shoplifting, they cannot force anyone to stop and show a receipt.​
“Nobody is shaking me down for a receipt. I will politely say ‘No thank you’ and keep walking out the door,” said Eric Stanton social media post. “Do NOT call me a thief.”​
The exception to the rule are membership stores such as Costco and Sam’s Club. At membership stores, customers consent to receipts checks as a term and condition for their membership. While not stopping for a receipt check is not a criminal offense, it is grounds for a membership cancellation.​
 
At least in my state there’s no requirement to show a receipt when asked, unless it’s a membership store. At the latter it’s part of the membership agreement. One coworker said he refused unless they said they suspected him of theft, which is the exception.

Can California retailers force customers to show receipts?​

It’s legal for stores to create receipt-checking policies. However, according to California Penal Code 490.5, also known as Shopkeeper’s Privilege, most customers in California are not legally required to show their receipt before leaving a store. The law requires store employees to have probable cause to legally detain a customer. If a retailer doesn’t have good reason to suspect a case of shoplifting, they cannot force anyone to stop and show a receipt.​
“Nobody is shaking me down for a receipt. I will politely say ‘No thank you’ and keep walking out the door,” said Eric Stanton social media post. “Do NOT call me a thief.”​
The exception to the rule are membership stores such as Costco and Sam’s Club. At membership stores, customers consent to receipts checks as a term and condition for their membership. While not stopping for a receipt check is not a criminal offense, it is grounds for a membership cancellation.​
Not even going to read all that …
Your state is a role model on how much can be stolen …
 
The Costco closest to me (Richmond, California) recently got rid of their self checkout.

That's interesting, we just added another self checkout area (6 registers in a cluster) at the other end of the line. So now they bookend the regular booths.
 
But there are ways around membership, which have been mentioned. One is the Costco Shop Card, which is a gift card that can be displayed to enter. It does get a bit annoying since a supervisor has to log in when one is used. But they can be used for a larger purchase than the value on the card, but requiring payment on top.
We asked at the entrance of a Sam's club, if we could "look around", and were granted the request. We wanted to see if buying a membership was going to be worth it or not; I wonder if Costco does the same.
 
We asked at the entrance of a Sam's club, if we could "look around", and were granted the request. We wanted to see if buying a membership was going to be worth it or not; I wonder if Costco does the same.

I did the same and big mega pack packaging was not worth the membership.
 
Unfortunately theft has become a bigger problem than it ever was. I wont even go into the Walmart in the next town over, it is just a bad place with a lot items now locked up that used to be on the shelf. If checking an ID or looking at a receipt is helping keep theft down I am all for it.
You're just being logical again. Those who do not steal are paying for those who do.
Including Costco memberships.

I just got back from Costco. Need some expensive Michelin rubber for 2 cars. Sheesh. What's a poor boy to do?
 
At least in my state there’s no requirement to show a receipt when asked, unless it’s a membership store. At the latter it’s part of the membership agreement. One coworker said he refused unless they said they suspected him of theft, which is the exception.

Can California retailers force customers to show receipts?​

It’s legal for stores to create receipt-checking policies. However, according to California Penal Code 490.5, also known as Shopkeeper’s Privilege, most customers in California are not legally required to show their receipt before leaving a store. The law requires store employees to have probable cause to legally detain a customer. If a retailer doesn’t have good reason to suspect a case of shoplifting, they cannot force anyone to stop and show a receipt.​
“Nobody is shaking me down for a receipt. I will politely say ‘No thank you’ and keep walking out the door,” said Eric Stanton social media post. “Do NOT call me a thief.”​
The exception to the rule are membership stores such as Costco and Sam’s Club. At membership stores, customers consent to receipts checks as a term and condition for their membership. While not stopping for a receipt check is not a criminal offense, it is grounds for a membership cancellation.​
What is so hard about showing your receipt? No one is accusing me of stealing; in fact they are helping me buy catching stealers so I don't have to pay for their thievery.

And maybe teach them a valuable life lesson.
 
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