Originally Posted By: FowVay
Repair shops have to pay rent, taxes, salaries, insurance, advertising, disposal fees, tooling and equipment, etc. out of the prices they charge. Do you really think a repair shop can offer anywhere near the same pricing as someone who has zero overhead and who purchases store brand product from Wal-Mart and charges no labor? Thet's not very realistic.
100% this. I’m a Ford service advisor. People tell me all the time we charge too much for oil changes- $15.00 for labor, $2.55/quart for bulk synthetic blend (5W-20 or 5W-30) and $7.00 for either a Motorcraft or NAPA ProSelect filter. With tax and shop fees a 6 qt oil change comes to $43.06. Sure, that’s a lot of money. You could do it yourself for crazy cheap. But the dealer has to pay Ford for marketing, there’s a Parts Department, a Service Department, technicians to train and pay, Ford diagnostic equipment, etc. Sure, we don’t use all of that stuff during an oil change but the dealership has high operating expenses and that’s just a fact of life. If you want a $19.95 oil change go elsewhere. I have to bite my tongue every time somebody balks at the price of an oil change.
/rant. Thanks for posting this!