- Joined
- Sep 19, 2022
- Messages
- 19
I own a 2011 Hyundai Santa Fe Limited 3.5L AWD. I bought it new and it has had zero issues.
At a little over 100,000 miles I decided to change spark plugs and all fluids.
Having very little trust in the Hyundai dealership in Harrisburg PA, because of more than horrible past scheduled maintenance experiences, I took the vehicle to the Firestone service center in Harrisburg PA.
When they replaced the Transaxle fluid they used Pennzoil Platinum High Mileage ATF fluid.
Driving the Santa Fe I noticed a lot of torque steer under hard acceleration which I never noticed before the ATF fluid change.
Looking at the labor printout, is when I noticed that they used the Pennzoil Platinum High Mileage ATF fluid. The Pennzoil Platinum High Mileage ATF fluid has a viscosity of 7.2 cst according to the Technical Data Sheet.
The Santa Fe Owner's manual states that SP-IV should be used for ATF which has a viscosity of 5.5 cst.
The system was actually completely evacuated by Firestone before refilling with Pennzoil Platinum High Mileage ATF.
My question is: will my Transaxle be harmed in any way by the higher viscosity fluid?
The Pennzoil Technical Data Sheet states it does not meet the Hyundai SP-IV spec.
The manager at Firestone is very combative and condescending. I want to gather all the information I can before going there in person to present this to him. In my opinion, he should not be dealing directly with the public due to attitude.
Thanks to all knowledge members in advance for a reply.
At a little over 100,000 miles I decided to change spark plugs and all fluids.
Having very little trust in the Hyundai dealership in Harrisburg PA, because of more than horrible past scheduled maintenance experiences, I took the vehicle to the Firestone service center in Harrisburg PA.
When they replaced the Transaxle fluid they used Pennzoil Platinum High Mileage ATF fluid.
Driving the Santa Fe I noticed a lot of torque steer under hard acceleration which I never noticed before the ATF fluid change.
Looking at the labor printout, is when I noticed that they used the Pennzoil Platinum High Mileage ATF fluid. The Pennzoil Platinum High Mileage ATF fluid has a viscosity of 7.2 cst according to the Technical Data Sheet.
The Santa Fe Owner's manual states that SP-IV should be used for ATF which has a viscosity of 5.5 cst.
The system was actually completely evacuated by Firestone before refilling with Pennzoil Platinum High Mileage ATF.
My question is: will my Transaxle be harmed in any way by the higher viscosity fluid?
The Pennzoil Technical Data Sheet states it does not meet the Hyundai SP-IV spec.
The manager at Firestone is very combative and condescending. I want to gather all the information I can before going there in person to present this to him. In my opinion, he should not be dealing directly with the public due to attitude.
Thanks to all knowledge members in advance for a reply.