Im not sure why people care about customer service comments when it comes to insurance.
Insurance is very rare that you will ever use it and if you do, insurance is the most tightly regulated industry there is.
If your insured you get paid. Customer care in any insurance company is good.
GO for price, not rumors on service, they are all good and like "oil" the more expensive ones simply are good at marketing to obtain higher profits.
Every 6 to 12 months people should be going online and applying to 4 different insurance companies, then just pick the cheapest one for the coverage you need.
Its takes less then an hour and you will be saving thousands over your lifetime.
Some names that come to mind, Dairlyland, Gieco, State Farm, Progressive, Travelers, All State, Amica, and half a dozen more.
I drop insurance companies on a dime at any price increase, its so easy to switch and you do not have to wait until the policy expires, they will send a refund. Must have had 6 different homeowners insurance companies in the last 13 years. Anytime a price increase, I just say no and switch, the current one seems to have learned not to raise my rate! I pay about half of what most do.
Car and bike insurance is a little more stable, not much, must have had 4 companies over the last 12 years, never remember who my current company is until I look at my paperwork!
Who cares about rumors of customer service? Go for price IF that is what you care about. Ive been around on this earth quite a long time now, never had a at fault accident and never a claim on a home yet and if I ever do, I have insurance to take care of the cost. Like motor oil, you wont know the difference.
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