OVERKILL
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So the other day one of my clients gives me a call. Their ISP had pulled the plug on their Internet because they had detected malware traffic coming out of the network. I'm not going to get into the discussion about that part of their policy (the ISP's), they are the only one in this area that does it....
Anyway, so I arrive on site, call the ISP and ask them which of the four networks was the traffic coming out of. The guy said they couldn't tell. I told him he was wrong (I've dealt with them on this before). He told me that it only showed bad traffic coming from the modem. I said he was wrong. He said he'd check with a guy that knew more. 30 seconds later, he gave me the IP. This took the list of potential systems to scan from about 50 down to 8.
Now, I'm actually this place's network guy, but the finance manager likes me, so he brings me in to do other stuff.... This would be one of those times. Over a year ago I had suggested they purchase a site license for NOD32, but they didn't want to spend the money at the time.
This is not a "managed" situation, so many of the users just sort of "do their own thing", and that includes antivirus protection.....
This means the list of products on the potentially infected systems included:
1. AVG
2. Microsoft Security Essentials
3. Norton Internet Security 2011
The infection that had been the source of their disconnect was a DNSRedirector infection.
I installed Malwarebytes to see what it would find.
I found a total of ~30 different virii/trojans/Malware over a total of eight systems.
Of interest:
1x Windows XP system had a Trojan, but there was not much information on it. This computer had AVG.
1x Windows XP system had 2x BHO Trojans, 3x other Trojans, a "Malware trace", and a security override. This system had Security Essentials on it.
1x Windows XP system had 6x different Hijackers on it. This system had AVG on it.
2x Windows 7 Laptops were completely clean. They had AVG.
1x Windows XP workstation was insanely slow and had nothing of importance on it. I had a spare fresh workstation on site, so I just swapped it out and took the other to reload.
1x Windows 7 Laptop had Norton Internet Security 2011 on it. This system had 8 different infections including the DNS Redirector.........
They've decided to follow through on a NOD32 site license now.
The Norton system concerned me the most, as MWB was blasting off hits, Norton was sitting there with its big green check-mark saying everything was OK. A very false sense of security considering the severity of the infection.
Anyway, so I arrive on site, call the ISP and ask them which of the four networks was the traffic coming out of. The guy said they couldn't tell. I told him he was wrong (I've dealt with them on this before). He told me that it only showed bad traffic coming from the modem. I said he was wrong. He said he'd check with a guy that knew more. 30 seconds later, he gave me the IP. This took the list of potential systems to scan from about 50 down to 8.
Now, I'm actually this place's network guy, but the finance manager likes me, so he brings me in to do other stuff.... This would be one of those times. Over a year ago I had suggested they purchase a site license for NOD32, but they didn't want to spend the money at the time.
This is not a "managed" situation, so many of the users just sort of "do their own thing", and that includes antivirus protection.....
This means the list of products on the potentially infected systems included:
1. AVG
2. Microsoft Security Essentials
3. Norton Internet Security 2011
The infection that had been the source of their disconnect was a DNSRedirector infection.
I installed Malwarebytes to see what it would find.
I found a total of ~30 different virii/trojans/Malware over a total of eight systems.
Of interest:
1x Windows XP system had a Trojan, but there was not much information on it. This computer had AVG.
1x Windows XP system had 2x BHO Trojans, 3x other Trojans, a "Malware trace", and a security override. This system had Security Essentials on it.
1x Windows XP system had 6x different Hijackers on it. This system had AVG on it.
2x Windows 7 Laptops were completely clean. They had AVG.
1x Windows XP workstation was insanely slow and had nothing of importance on it. I had a spare fresh workstation on site, so I just swapped it out and took the other to reload.
1x Windows 7 Laptop had Norton Internet Security 2011 on it. This system had 8 different infections including the DNS Redirector.........
They've decided to follow through on a NOD32 site license now.
The Norton system concerned me the most, as MWB was blasting off hits, Norton was sitting there with its big green check-mark saying everything was OK. A very false sense of security considering the severity of the infection.