No store is all bad, but I too am on the threshold of giving up on PepBoys (which I personally have started calling "RiceBoys"). I had liked them for a long time for their good stock and selection, but the decline began for me when I bought a set of tires there for my Civic about a year before I traded it (around 97). In their haste to get the job done, they impact wrenched my lug nuts back on and warped the crap out of my brakes (Civic rotors aren't exactly the beefiest things you've ever seen...). Then, despite the brakes having been perfectly smooth before the tire change, they denied that they had done anything. He!!, I saw them using the air wrench and tried to stop them, but it was too late. Since this, I've pretty much gone there only for an occasional bottle of RL SI-1. Ironically, when I spotted this thread, I'd just been mapquesting a local New Orleans store to see if I can find any Purple Ice for my new G35. Of course, since all RiceBoys locations now have four aisles of ricer accessories, I'll be wearing dark glasses and a hat for both ingress and egress from the local store. . .