And this is how it is sooooo common to take a car in with a problem and be told the old, "unable to replicate" or "within acceptable performance" or " nothing notable" LOL
I just saw a fella in his late 60's starting to blow in a dealership the other day,. He was quiet but starting to blow. The management team surrounded him to literally shield his sound and started talking just a bit louder than him to create a voice muzak. Then they ushered him to the farthest office down the hall.
Like they literally train for this stuff. To either get you down the hall to a room or maybe even take you out to the loud shop area to get you out of the purchaser's eyes.
I was looking at the new camry underhood and a guy in his 40's was saying to be that he had his car in. I showed him how there was no dipstick for the tranny, he was PO'ed.