Originally Posted By: Gabe
Originally Posted By: Kruse
Originally Posted By: Donald
I am not buying the liability story.
I can somewhat see their side of it. If they sell you one of their own tires and it has a defect, they turn it back to their suppliers. If they mount one of your tires and it has a hole in the sidewall, you would blame them for ruining your tire and they would probably have to buy you a new one. I'm just sayin'.
At work, we no longer allow customer to bring their own parts in. People would go online and buy RockAuto's $12 ball joints. Three weeks later they would be back with two bald front tires and a broken ball joint expecting us to take care of them. It isnt worth it - even just to help them out.
Just make them sign a waiver assuming all risk.
The independent shop I worked for would get all sorts of sketchy parts. Often junkyard A/C compressors (no drier, no orifice tube..."just put the compressor on!") We would put them on but the car owner would have to accept the responsibility. If it fails, he or she would have to file a labor claim against the wrecking yard. (good luck with all that)
Problem was that you could explain this to the ghetto dumb-dumbs and they would still bring back the car. "You put that part on wrong....it don't work."
My boss didn't care. He had their money and had their signature assuming all risks if they took him to small claims court.