How does this happen & how can I resolve the problem. I have had this hotmail account for 15 yrswith never a problem. I have changed my password & security question. Mailings have stopped(I think) but I am afraid to use it an not PC savy enough to deal with this. I have alternate mail but use hotmail more widely. I have been to the windows help center and I see many with the same exact problem as I. I have corrosponded to hotmail and put up my issue along with the others on the forum. threads go up fast many a minute and reponses are not helpful.