Originally Posted By: rjundi
My guess is the 911 operators are sitting more then doing
This can vary wildly from day to day, and even from one hour to the next.
My wife worked a 12 hour shift last night (7pm to 7am) and was on phones for 8 of those hours. In those 8 hours she took 160 calls, which averages out to a call every 3 minutes.
Other times it can be unusually calm and they do a lot of sitting around. Sometimes it can be very calm, and then [censored] hits the fan.