Fujitsu has a service department w/o compare. My notebook failed, they over nighted me a replacement one configured the same, I swapped in my hard drive, dropped mine in the box, they overnighted it back, fixed it, overnighted it to me at a new address, as I was traveling at the time, I swapped out my HD, and sent it back, *and* they sent me an extra battery for the trouble.
All with one phone call from me to start the process originally.
Gotta love them guys.
Of course, this has nothing to do wtih Asus or Gigabyte, I just like listening to the click of my keyboard when I type.