Apparently they are researching this.
Here is the current email trail:
To: Hull Katrina (AA-FI/MKT1-NA)
Subject: Motorcraft FL-400S Oil Filter Size Reduction.
Hello,
I was Just curious as to why you have reduced the size of the Motorcraft
FL-400S oil filter.
I contacted Ford Motor Co. and they said to contact Purolator.
Also will this change apply to regular Purolator products, and the Bosch
line, or just the Motorcraft line ?
The size change is significant enough that I don't want to buy this
filter anymore.
However if the Purolator Classic, or PureOne lines are still the same
size then I will use one of them. If not I'll have to start using a Wix
filter.
This is unfortunate as I prefer Purolator filters to Wix products.
Thank You in advance for your response,
Justin Cartier
I am going to ask Sharon Donehue our Motorcraft Accounts Manager for
Purolator to provide that information. She worked with Ford on this
change.
Sharon... Can you provide the explanation for Justin.
-----Original Message-----
From: Hull Katrina (AA-FI/MKT1-NA) [mailto:
[email protected]]
Sent: Wednesday, November 25, 2009 3:24 PM
To: Adams, Hilda
Subject: FW: Motorcraft FL-400S Oil Filter Size Reduction.
Hi Hilda,
Can you please advise.
Thank you.
Katrina S. Hull
-------------------------------------------------
Robert Bosch, LLC
AA-FI/MKT1-NA
*Thank you for your interest in our Purolator Filtration products. I
will review your request and respond promptly.*
Justin:
I am going to ask Sharon Donehue our Motorcraft Accounts Manager for
Purolator to provide that information. She worked with Ford on this
change.
Sharon... Can you provide the explanation for Justin.
Hilda