I bought mostly Snap-On tools maybe 50 years when I was an apprentice VW mechanic. They were generally good quality and even bought a Snap-On top and bottom box (which I still cherish) for them to sleep in at night. Well I finally decided to see if the broken bits could get replaced with Snap-On's vaunted replacement policy. Sent them photos (with a ruler for reference) of three small broken handled screwdrivers, a fractured 3/8 drive "x 4" extension and a 1/4" drive broken ratchet. Supplied the markings on each tool as an identifier as requested. Today I received a solitary 17" #2 screwdriver. That tool jumped into first place as longest, least useable screwdriver in my tool box. The defective screwdrivers are all
How can a huge tool company get this so wrong? Are Snap-On tools still worth the extra money?
PR Newswire
How can a huge tool company get this so wrong? Are Snap-On tools still worth the extra money?
PR Newswire