Today I took my 2011 Hyundai Elantra Touring to a central Florida Hyundai dealer to have a side airbag recall done. At check in, the service writer found there was another open recall on the brake lamp switch. He told me the repairs would take two hours. BTW I was doing this as an accommodation for the Subaru dealer that's taking this car in trade later this month.
After waiting 10 minutes, I went back to the service writer to tell him there was no need in the service tech going over the whole car for any other service recommendations because I was trading in the car in 10 days on a new Subaru Outback and I was not doing any other services. He thanked me for telling him and he told the service tech.
Then after another 30 minutes, surprisingly the work was done. At least the service invoice says the work was done. Though they sometimes do it, no stickers were added to the door jamb, etc. showing the recall was completed. So 30-40 minutes actual vs. 120 minute estimate?
This made me wonder if the work was even done, and if the dealer was going to send a bogus bill to Hyundai USA for the warranty work. In any case, they were clearly going to try the old upsell routine on me before I said I was ditching the car.
Does Salv or any other Hyundai folks have any thoughts on this odd experience?
After waiting 10 minutes, I went back to the service writer to tell him there was no need in the service tech going over the whole car for any other service recommendations because I was trading in the car in 10 days on a new Subaru Outback and I was not doing any other services. He thanked me for telling him and he told the service tech.
Then after another 30 minutes, surprisingly the work was done. At least the service invoice says the work was done. Though they sometimes do it, no stickers were added to the door jamb, etc. showing the recall was completed. So 30-40 minutes actual vs. 120 minute estimate?
This made me wonder if the work was even done, and if the dealer was going to send a bogus bill to Hyundai USA for the warranty work. In any case, they were clearly going to try the old upsell routine on me before I said I was ditching the car.
Does Salv or any other Hyundai folks have any thoughts on this odd experience?