Shel_B
Site Donor 2023
- Joined
- Aug 7, 2020
- Messages
- 5,167
With all the complaints about poor service and products, it seems appropriate to present another side of the picture. Maybe you have some good experiences to share as well.
I've been using Microplane graters for years. Some time ago, I lost the sheath for my grater blade. I contacted Microplane hoping to get a replacement. The woman I spoke with asked that I send her a picture of the grater as there were two styles at the time. I did so, she thanked me, and said she'd take care of it.
Four days later a package from Microplane arrived. To my surprise, it contained a new grater, not just the needed sheath.
I received fast, pleasant service and more than I asked for. Also, there was no charge,
I've been using Microplane graters for years. Some time ago, I lost the sheath for my grater blade. I contacted Microplane hoping to get a replacement. The woman I spoke with asked that I send her a picture of the grater as there were two styles at the time. I did so, she thanked me, and said she'd take care of it.
Four days later a package from Microplane arrived. To my surprise, it contained a new grater, not just the needed sheath.
I received fast, pleasant service and more than I asked for. Also, there was no charge,
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