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TECH NERDS HELP! Large popup ads on Galaxy S7

Posted By: SumpChump

TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 05:20 PM

Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.
Posted By: dogememe

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 05:23 PM

Have you tried installing something like Lookout mobile anti-virus? it's free, see if it finds anything. If that doesn't fix it reset the phone to factory settings.
Posted By: Rand

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 05:53 PM

"nobody will help"


Google always helps.. in this case your phone has garbage on it.. do a factory reset.
Posted By: NO2

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 06:38 PM

try using a different browser, like firefox
Posted By: Blkstanger

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 07:23 PM

Adblock Plus has a free app. I also use the Bitdefender free app.
Posted By: mx5miata

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 08:14 PM

Do a master reset and start from fresh
Posted By: jhs914

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/11/18 08:15 PM

Go to Play Store, install AVAST mobile anti-virus (free). Run a scan for virus and malware.
Posted By: uc50ic4more

Re: TECH NERDS HELP! Large popup ads on Galaxy S7 - 06/12/18 12:47 PM

Originally Posted By: SumpChump
Wife has random (like as in when not even using phone) popup full screen ads on her Galaxy S7. No new games no new apps. 2 weeks happening.
Nobody will help and its making the phone drain and basically useless.


Could you supply us with one or more of the offending site(s) that are presenting the popups? Also, please indicate what browser she is using. It would help greatly in identifying whether it is a site or some malicious software on the phone causing the trouble.
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