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Can my Extended Warranty company cancel my policy after paying out over $18,000?

Posted By: PetitFrereArmada

Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:49 PM

(Excuse me with the super long biography. I am just looking for some insight)

I have owned my 2012 QX56 now for 3 years 8 months. When I bought it, my credit union convinced me to buy extended warranty for my QX, which I reluctantly bought at $3,700. Thank God I did buy it!

Well, after 4 months of owning my rig, I had to use my extended warranty to pay $2,500 to replace one of my DVD headrests in my QX that suddenly stopped working.

4 months after that, I came back from a major road trip where I beat my QX offroading in the San Juan mountains in Colorado. I kind of limped back home with broken front control arms, timing chain recall, needing new shocks, and some suspension parts.

Total cost for it to leave the dealership was about $11,000!!! You read it right. Dealership and warranty company split the cost. I had to pay about $1,200 for the shocks since extended warranty did not cover that.

Fast forward now to today. My extended warranty that I paid $3,700 for has paid out about $20,000 in repairs on my SUV. This cost has accumulated so high partly because each time I take my SUV to the dealership for repairs, they know I do have warranty and so they look up other things and recommend to be fixed, as long as my warranty can pay for it. My warranty always pays no problemo!
Posted By: Danno

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:54 PM

Surprised they covered the control arms etc. since that occurred off road.

Unless you didn't disclose that?
Posted By: atikovi

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:54 PM

Read the fine print. Pretty sure that there is a payout limit based on book value, repairs paid for or purchase price. Can't imagine they would pay $8000 for a transmission if the truck is only worth $5,000 or if they have already paid $20,000.
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:55 PM

What the dealer is doing borders on fraud.

The $11k repair cost you mentioned is absolute bogus. Sure, the dealer paid for half.... Is this a real warranty with a real company or is it something exclusive with this dealer ?

Anyway, read the terms of your warranty. The one that only you have the details and fine print for. No one here can answer this.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:55 PM

I took my QX last week for a recent problem for them to fix for me. My bill was $2,308. Warranty paid $1,950. I paid $350.

I got my car back and felt the problem was not fixed as it is a problem that happens every now and then. The car hesitates sometimes to take off after a complete stop. Then I tried to change my transfer case fluid after I got my SUV and realized that my QX has suddenly developed a very noticeable large oil leak that was not there when I took it to the dealership last week, especially as they lifted my car and accessed my transfer case during my last visit. And this oil leak is suddenly so huge that they had to notice it while under my car. But they never told me my car was leaking oil when I picked it up.

Well, I took my car back 2 days ago for them to try and fix what they had to originally fix but have not fixed.

I told them too to look at the large oil leak and tell me where it is coming from all of a sudden. Well, this is something my extended warranty can pay for, based on my coverage.

Well, they contacted my extended warranty and my extended warranty says they have to send an inspector to the dealership to look at the car.

It's been 2 days now and the inspector has not shown up yet.

But I have been worried. Can the warranty company cancel my policy? Well, it expires in about 1,500 miles. A friend of mine said I should sell that car. I personally do not want to because besides really loving my SUV, the warranty has fixed so much that if I sell this, I will be giving the new owner a very well maintained SUV that I THINK I should keep until atleast 200,000 miles before selling.

Sorry for the long essay. Would appreciate any insight.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:58 PM

Quick summary;

I have owned my 2012 Infiniti QX56 for 3 years 8 months now.

I paid $3,700 for extended warranty when I bought it.

I take my 2012 QX56 only to the Infiniti dealership for all warranty work and claims.

My Extended Warranty has paid about $20,000 in repairs as of today.

My Extended Warranty has about 1,500 more miles to expire.

Can they cancel my policy all of a sudden?

Here is a link to my maintenance thread which has details of all that has been changed since I bought my SUV with pictures of many things too and some receipts including the most recent visit to the dealership.

2012 Infiniti QX56 maintenance thread...
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 05:59 PM

Originally Posted by PetitFrereArmada
Well, they contacted my extended warranty and my extended warranty says they have to send an inspector to the dealership to look at the car.

Sounds like the warranty company is on to the dealer's scam that they've been playing.
Posted By: Reddy45

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:06 PM

Doug Demuro (a YouTube car personality) actually had something similar happen at CarMax with one of his cars. In his case, the warranty paid out similarly but he never got any flack about it.

I'd say just keep your head down and live life. If they cancel it, they cancel it. You got your money's worth.
Posted By: Gimpy1

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:09 PM

Unless they have read the entire policy paperwork any answer here will be a guess. Extended warranties are similar to insurance policies, what I recommend you do is very carefully read the entire contract first, it will tell you what they cover etc etc etc more importantly it will tell you the contract LIMITATIONS AND EXCLUSIONS, it will also tell you the reasons or conditions for "dropping" you. No matter what people say or tell you the policy and the company are bound by the contract. The company should have notified you (in writing) why they ate dropping coverage. Remember the contract is written by lawyer s, and these companies are in the business to make money, like insurance companies if you are too much of a risk they can cancel the policy. If you feel you should have been dropped file a department of insurance complaint, the company must address the complaint and explain why they dropped you in writing when responding to the complaint.
Posted By: GZRider

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:10 PM

That dealer was sketchy and yes the total payout is generally limited to the value of the vehicle, so they probably do have a way to avoid paying any more high dollar repair bills but you would need to read your specific warranty contract. Also what did you do to that rig? 4+ years and 60,000 *85k total on car) miles on my 12 g37x SEDAN including beaches, natl forest roads et and the undercarriage is still in good condition with 1/2 the ground clearance with all of frequent fluid changes, brakes, rotors, tires a gates serpentine belt. No wait they did replace the analog dash clock under warranty. What do you do to your vehicles?
Posted By: The Critic

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:13 PM

Originally Posted by atikovi
Read the fine print. Pretty sure that there is a payout limit based on book value, repairs paid for or purchase price. Can't imagine they would pay $8000 for a transmission if the truck is only worth $5,000 or if they have already paid $20,000.

I think that is for a single event, not the total of all repairs.
Posted By: demarpaint

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:16 PM

The warranty typically ends when a repair cost exceeds the book value of the car, this typically happens with so called "lifetime warranties." IIRC is applies to extended warranties that have a time mile limit as well. I'm out of the loop for a while now so it might have changed a bit. So if the car is worth $3,000 and it needs a $4,000 transmission for the sake of argument you'd get a check for $3,000 and the warranty ends. You could have $20,000 in repairs over the life of the car in small increments that never exceed the value of the car, and be covered. If the warranty company feels they're getting screwed or the cost of a repair is too high they might send out an inspector to approve said repairs. You might sit w/o your car for a while if that happens.
Posted By: Fawteen

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:19 PM

Makes me happy to drive a trouble-free Chevrolet. I don't think I've spent that much in non-maintenance repairs over the last 30 years on multiple vehicles.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:32 PM

Originally Posted by Danno
Surprised they covered the control arms etc. since that occurred off road.

Unless you didn't disclose that?


I don't know how well I should disclose it to them. I basically drove my car to the dealership and told them that there is a clunking noise coming from the front suspension. I dropped the car and went home.

They called me and said control arm is broken and other things including the car being part of a recall for a new timing chain. They told me my front suspension needs some new parts and they cannot fix it except the shocks too are replaced brand new. And that my extended warranty covers everything except the shocks. That I have to pay for the shocks before they can fix all other front suspension part to make sure everything up front will be brand new. I agreed to pay the $1,200 for 2 new oem shock and they went on and fixed my front suspension, changing all parts needed.
Posted By: billt460

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:35 PM

One thing is for sure and for certain. You could be the poster boy for answering the question..... Is an extended warranty worth the money?
Posted By: HangFire

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:37 PM

If I was in your position, I would accept that $3,700 for $20,000 back (even if it would be $10K at a non-dealer) was a heck of a deal, count my blessings and move on... to dump that car and get something more reliable.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:47 PM

Originally Posted by atikovi
Read the fine print. Pretty sure that there is a payout limit based on book value, repairs paid for or purchase price. Can't imagine they would pay $8000 for a transmission if the truck is only worth $5,000 or if they have already paid $20,000.


You are very correct. Interesting you mention $8,000 for a new transmission.

My QX56 had the ECU go out and that was replaced under warranty for I think somewhere around $3,000. At that time, I thought my transmission was out. I had called the dealership and asked cost of a new transmission for my SUV. They told $8,000. I turned around and called my Extended Warranty and asked them if my transmission went out would they cover it? They said yes, it is covered under my contract. My suv had died at Walmart and I did not know what was wrong. I was hoping it was not the transmission, but had called dealership and warranty company on the same day to find out.

I had my suv towed for free (using my AAA membership) on a truck for 40 miles to the same Infiniti dealership I use. They told me it was ECU and everything was covered by my warranty.
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 06:52 PM

Originally Posted by PetitFrereArmada
...with broken front control arms, timing chain recall, needing new shocks, and some suspension parts.

Total cost for it to leave the dealership was about $11,000!!!

Remove the timing chain work from the cost since you keep calling it a "recall". On the other hand, recalls generally only apply to safety issues and a timing chain (failure) won't fall under that.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:00 PM

Originally Posted by hallstevenson
What the dealer is doing borders on fraud.

The $11k repair cost you mentioned is absolute bogus. Sure, the dealer paid for half.... Is this a real warranty with a real company or is it something exclusive with this dealer ?

Anyway, read the terms of your warranty. The one that only you have the details and fine print for. No one here can answer this.


Tell me about it. When they had called me and told me my repair cost was $11,000, I was ready to sell that car that same day. But I am happy my warranty covered it.

I did not know I truly had bought a car that would be plagued with so many problems down the road. I have thought of giving this car up, but my warranty has been exceptionally good to me. When my warranty started payin earlier on my car, I was shocked they were paying. I was always wondering if things were covered and would call them often to make sure it was covered.

This is what will happen. Something will be wrong with my car. I will take it to the dealership for problem A. The dealership sees I have warranty. They say they will check my concern and do a complimentary check also around the car. Soon, they will call me and tell me that they can fix problem A under my warranty. Then they will say they found problem B and C and my warranty can pay for it.

Well.I was worried whenever they told me that. In my mind, I did not take my car there for that and I do not want them to fix something and say I have to pay. So, I always called my warranty to say my dealership just called me that my car has problem B and C, will they truly cover it or is the dealership telling me a lie? My warranty company will say, yep! We will cover it under warranty. I would hangup and be shocked.

Well, since the cost got above like $12,000, I have been scared to call my warranty for any questions, fearing they may just cancel my contract for whatever reason, since they have paid so much.

Mind you, they have paid about $20,000 so far and guess where my car is today? At the dealership!!! For a repair that may be more than $1,000. So, imagine the cost to the warranty company. Now they are sending an Inspector to look at my car. Who knows if my warranty will be canceled? I am currently driving a brand new 2020 Infiniti QX60 as a loaner from the dealership.

Oh, did you ask if my Extended Warranty is real? My Extended Warranty is not through Infiniti. It is a stand alone company. I felt like it was forced unto me by my credit union. I never wanted it, but thank God I was convinced into paying for it because that $3,700 at that time sounded like I was about to waste too much money.

My Extended Warranty company has very bad reviews online from other people but if I was to give them a review, it would be stellar! They have been truly outstanding to me.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:03 PM

Originally Posted by Reddy45
Doug Demuro (a YouTube car personality) actually had something similar happen at CarMax with one of his cars. In his case, the warranty paid out similarly but he never got any flack about it.

I'd say just keep your head down and live life. If they cancel it, they cancel it. You got your money's worth.


Exactly how I am feeling now. I am not calling my Extended Warranty company again for nothing. I used to call them each time they had to pay a claim because I was truly worried if the dealership was telling the truth that they will cover it or will I show up to pick my car and the dealership say, sir, you have to pay for this as they refused to pay for it.
Posted By: JMJNet

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:20 PM

A good service writer/manager will call the ext-warranty company first before performing the work.
So, make sure you tell him to let you know if they reject the coverage.
Case closed.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:24 PM

Originally Posted by Gimpy1
Unless they have read the entire policy paperwork any answer here will be a guess. Extended warranties are similar to insurance policies, what I recommend you do is very carefully read the entire contract first, it will tell you what they cover etc etc etc more importantly it will tell you the contract LIMITATIONS AND EXCLUSIONS, it will also tell you the reasons or conditions for "dropping" you. No matter what people say or tell you the policy and the company are bound by the contract. The company should have notified you (in writing) why they ate dropping coverage. Remember the contract is written by lawyer s, and these companies are in the business to make money, like insurance companies if you are too much of a risk they can cancel the policy. If you feel you should have been dropped file a department of insurance complaint, the company must address the complaint and explain why they dropped you in writing when responding to the complaint.


And that is why I have been so worried. I have truly cost them a lot of money. They have paid more than 3 times what I paid for my policy.

So, I have been here just thinking one of these days, they will contact me and tell me they have canceled my policy because I cost them way too much money.
Posted By: SLO_Town

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:34 PM

Originally Posted by PetitFrereArmada
(Excuse me with the super long biography. I am just looking for some insight)

I have owned my 2012 QX56 now for 3 years 8 months. When I bought it, my credit union convinced me to buy extended warranty for my QX, which I reluctantly bought at $3,700. Thank God I did buy it!

Well, after 4 months of owning my rig, I had to use my extended warranty to pay $2,500 to replace one of my DVD headrests in my QX that suddenly stopped working.

4 months after that, I came back from a major road trip where I beat my QX offroading in the San Juan mountains in Colorado. I kind of limped back home with broken front control arms, timing chain recall, needing new shocks, and some suspension parts.

Total cost for it to leave the dealership was about $11,000!!! You read it right. Dealership and warranty company split the cost. I had to pay about $1,200 for the shocks since extended warranty did not cover that.

Fast forward now to today. My extended warranty that I paid $3,700 for has paid out about $20,000 in repairs on my SUV. This cost has accumulated so high partly because each time I take my SUV to the dealership for repairs, they know I do have warranty and so they look up other things and recommend to be fixed, as long as my warranty can pay for it. My warranty always pays no problemo!

Am I reading this right? You abused your vehicle while off roading to the point you "limped back home with broken front control arms.....needing new shocks, and some suspension parts".

If I'm reading this correctly your extended insurance company shouldn't have paid for those repairs. Your vehicle was damaged because of abuse. IMO, this is insurance fraud on your part.

Scott
Posted By: Wolf359

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:36 PM

As others said, it's in the contract. I doubt they can just cancel it. If they could just arbitrary cancel it, it'd make it a hard warranty to sell. It's basically an insurance product, some will have a lot of claims and some will not.

Should have gotten a Mercedes, had mine for 5 years now and I don't think I've spent close to $3700 in regular repairs in that time period. And there's so many threads that push Japanese over German cars.
Posted By: Irishman

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:38 PM

I imagine that some of us would like to know the names of the 2 companies involved or at least a little more information about them. Thank you.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 07:46 PM

Originally Posted by GZRider
That dealer was sketchy and yes the total payout is generally limited to the value of the vehicle, so they probably do have a way to avoid paying any more high dollar repair bills but you would need to read your specific warranty contract. Also what did you do to that rig? 4+ years and 60,000 *85k total on car) miles on my 12 g37x SEDAN including beaches, natl forest roads et and the undercarriage is still in good condition with 1/2 the ground clearance with all of frequent fluid changes, brakes, rotors, tires a gates serpentine belt. No wait they did replace the analog dash clock under warranty. What do you do to your vehicles?


You know nobody has time to read those long warranty contracts. I just knew I had bought a good warranty. they had 3 options when I was buying the warranty. I bought the middle one which is called the Deluxe.

You are definitely treating your G37x good. But you have only 85k on the car and it is does not see bad roads, so I expect it to last.

If you look at my signatures, I also own a 2008 Maxima that I bought brand new in 2008. It has had its own problems but has treated me well. I have owned that car for 11 years now and as of today, it has 254,000 miles and the car died on me about a month now. In my 11 years of ownership, I honestly do not think i have spent over $5,000 in repairs on that car though the car is dead now and I am torn between spending the quote of almost $2,000 to fix it or should I just junk the car? But it has sentimental value to me or I would have already junked it now. The car is dead and just sitting in my driveway now. Also, I do not wish to go and buy another car and have a payment on my truck and a car. Besides, I want a brand new car if I am to have another car. So, I have to pay off this QX before I buy another car, which will be brand new.

I take my QX56 offroading a lot in Utah and Colorado, for those who have been to Moab, Ouray and Telluride. If you want to see my road trip and offraod adventures with my QX, feel free to look at my 4 road trips from my last road trip thread below.

My yearly road trips with my QX56...
Posted By: bullwinkle

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 08:05 PM

I may get flamed for this somewhat, but my experience with Nissan has not exactly been stellar-and a big Q flagship SUV is probably the last thing on earth I would take off-road, they seem a little fragile (IMO). I would sell it or trade it in before I put any more $$$ in it, especially if your warranty gets dropped.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 08:30 PM

Originally Posted by billt460
One thing is for sure and for certain. You could be the poster boy for answering the question..... Is an extended warranty worth the money?


For real. Warranty is definitely worth it in my case.

But you know warranty is kind of like insurance. So many people pay into it but very few ever get to file a claim or benefit from it.

My particular warranty company sure does have more bad reviews online than good reviews. But then again, very few people give positive reviews online. Mostly people with bad reviews will post about their grievances.
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:14 PM

Originally Posted by PetitFrereArmada
This is what will happen. Something will be wrong with my car. I will take it to the dealership for problem A. The dealership sees I have warranty. They say they will check my concern and do a complimentary check also around the car. Soon, they will call me and tell me that they can fix problem A under my warranty. Then they will say they found problem B and C and my warranty can pay for it.
People have asked questions along similar lines where they have a 'new' car and the warranty is expiring soon. They've asked about going to the dealership and effectively asking them to find something that can be "repaired" under warranty before the warranty expires. I distinctly remember one of the members here (Mightymouse ??) who is a Honda dealer tech and he said they are forbidden from "fishing" for warranty work like this.

I still think the dealer is milking the warranty company for everything they can, which is wrong in my opinion. Covering something that broke is fine, but looking for other stuff to repair when it's not broken isn't right....

Originally Posted by PetitFrereArmada
I felt like it was forced unto me by my credit union. I never wanted it

I was truly disappointed when my credit union even offered me an extended warranty on my car. I thought it was a shady thing that used car dealers sneak in or scare people into purchasing. Even the loan officer started it with, "I'm sorry, but I have to ask you, are you interested in....". I politely interrupted him so he didn't have to go through the whole spiel they have to give and he thanked me and asked me to initial the box for declining the warranty. He even had to offer me gap insurance even though I was only borrowing 50% of the car's book value, i.e. there was NO "gap" to cover.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:14 PM

Originally Posted by HangFire
If I was in your position, I would accept that $3,700 for $20,000 back (even if it would be $10K at a non-dealer) was a heck of a deal, count my blessings and move on... to dump that car and get something more reliable.


I don't understand exactly what you mean. When I was paying for the waranty, little did I know that my suv would be costing $20,000 in repairs. But I am glad I did.

At this point, I truly was considering if I should dump the car and move on, but I will not lie, I do like my suv. So, me and it will ride this tide for some time. My warranty has already fixed a lot. If you look at my build thread, you will see. So, I plan to keep this rig until I atleast pay it off or it gets to 200,000 miles, except the maintenance cost goes off the roof.
Posted By: billt460

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:14 PM

Originally Posted by PetitFrereArmada
Originally Posted by billt460
One thing is for sure and for certain. You could be the poster boy for answering the question..... Is an extended warranty worth the money?

For real. Warranty is definitely worth it in my case. But you know warranty is kind of like insurance. So many people pay into it but very few ever get to file a claim or benefit from it.

It doesn't take much to get your money back on today's vehicles. When I purchased my 2015 Jeep Grand Cherokee, I purchased the Chrysler Max Care Lifetime Warranty. It ran right around $2,300.00 at the time. This past spring I had an A/C evaporator go south.

The total bill with parts and labor was just over $1,500.00. All I paid was the $100.00 deductible. So on one single repair I got over 60% of the warranty cost back. Definitely worth the money and peace of mind.
Posted By: Aero540T

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:15 PM

Originally Posted by PetitFrereArmada
Originally Posted by GZRider
That dealer was sketchy and yes the total payout is generally limited to the value of the vehicle, so they probably do have a way to avoid paying any more high dollar repair bills but you would need to read your specific warranty contract. Also what did you do to that rig? 4+ years and 60,000 *85k total on car) miles on my 12 g37x SEDAN including beaches, natl forest roads et and the undercarriage is still in good condition with 1/2 the ground clearance with all of frequent fluid changes, brakes, rotors, tires a gates serpentine belt. No wait they did replace the analog dash clock under warranty. What do you do to your vehicles?


You know nobody has time to read those long warranty contracts. I just knew I had bought a good warranty. they had 3 options when I was buying the warranty. I bought the middle one which is called the Deluxe.

You are definitely treating your G37x good. But you have only 85k on the car and it is does not see bad roads, so I expect it to last.

If you look at my signatures, I also own a 2008 Maxima that I bought brand new in 2008. It has had its own problems but has treated me well. I have owned that car for 11 years now and as of today, it has 254,000 miles and the car died on me about a month now. In my 11 years of ownership, I honestly do not think i have spent over $5,000 in repairs on that car though the car is dead now and I am torn between spending the quote of almost $2,000 to fix it or should I just junk the car? But it has sentimental value to me or I would have already junked it now. The car is dead and just sitting in my driveway now. Also, I do not wish to go and buy another car and have a payment on my truck and a car. Besides, I want a brand new car if I am to have another car. So, I have to pay off this QX before I buy another car, which will be brand new.

I take my QX56 offroading a lot in Utah and Colorado, for those who have been to Moab, Ouray and Telluride. If you want to see my road trip and offraod adventures with my QX, feel free to look at my 4 road trips from my last road trip thread below.

My yearly road trips with my QX56...


I respectfully disagree. That is the only way to know the actual answer. My wife is a lawyer and myself an accountant. We recently needed to move for work and needed to get out of our lease. I made sure to go through the entire lease for cancellation policies before calling them to discuss. It’s not that hard if you scan through it till you find something related and then read that part in detail. But yeah, you got your monies worth, so that’s good.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:16 PM

Originally Posted by hallstevenson
Originally Posted by PetitFrereArmada
...with broken front control arms, timing chain recall, needing new shocks, and some suspension parts.

Total cost for it to leave the dealership was about $11,000!!!

Remove the timing chain work from the cost since you keep calling it a "recall". On the other hand, recalls generally only apply to safety issues and a timing chain (failure) won't fall under that.


Yes, the timing chain was a recall. And it was $4,000 that the dealership or say Infiniti paid for.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:18 PM

Originally Posted by JMJNet
A good service writer/manager will call the ext-warranty company first before performing the work.
So, make sure you tell him to let you know if they reject the coverage.
Case closed.


You are right. And that is what they always do. They always call me to tell me what the warranty will pay for before they do any work. But by the time the cost was already getting to 3 times what I paid, I have been worried the warranty will not pay. But they have always been paying for any claim the dealership calls to tell em they approved.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:21 PM

Originally Posted by Wolf359
As others said, it's in the contract. I doubt they can just cancel it. If they could just arbitrary cancel it, it'd make it a hard warranty to sell. It's basically an insurance product, some will have a lot of claims and some will not.

Should have gotten a Mercedes, had mine for 5 years now and I don't think I've spent close to $3700 in regular repairs in that time period. And there's so many threads that push Japanese over German cars.


You know how it is with all brands of vehicles. There are always some people who may buy a bad seed in the bunch. So, I consider my suv to be a bad one from maybe factory or last owner abused it or I am just unlucky with it. Well, not really unlucky when I see my warranty company paying an insane amount of money to maintain it. I am just happy they keep on paying to get some things fixed.
Posted By: madRiver

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:28 PM

I am surprised the shocks, suspension parts and control arms were covered given they are wear items.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:30 PM

Originally Posted by Irishman
I imagine that some of us would like to know the names of the 2 companies involved or at least a little more information about them. Thank you.


I don't mind sharing this. I don't know if you work for either of them or not, but here goes...

My Extended Warranty is from Mercury Insurance and it is called Mercury mechanical Protection and my policy is the Deluxe.

Mercury Mechanical Protection...

I service my Infiniti at 1 dealership only and it is Sewell Infiniti of Houston.

Sewell Infiniti of Houston
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:41 PM

Originally Posted by bullwinkle
I may get flamed for this somewhat, but my experience with Nissan has not exactly been stellar-and a big Q flagship SUV is probably the last thing on earth I would take off-road, they seem a little fragile (IMO). I would sell it or trade it in before I put any more $$$ in it, especially if your warranty gets dropped.


I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:48 PM

Originally Posted by madRiver
I am surprised the shocks, suspension parts and control arms were covered given they are wear items.


The shocks were not covered, but all suspension parts were covered. I had to pay $1,200 out of pocket for the shocks, but everything else was covered by the warranty. And in this my last service about 2 weeks ago that I took my car to the dealership for totally something else, they diagnosed that my engine mounts were not good and that I needed new wheel bearings on my driver side front wheel. Both things cost $1,950. My warranty paid for it. As of date, my dealership has replaced all 4 wheel bearings on all 4 wheels all under warranty. None of which I ever took my car to the dealership for any of those wheels giving me any trouble.

I did not take my car to the dealership for those problems. The dealership just called me that these ar additional things that are wrong with my car and before I could say I am not paying for that, they always say your warranty has approved to cover them. To which I say ok.
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 10:53 PM

Originally Posted by PetitFrereArmada
You are right. And that is what they always do. They always call me to tell me what the warranty will pay for before they do any work. But by the time the cost was already getting to 3 times what I paid, I have been worried the warranty will not pay. But they have always been paying for any claim the dealership calls to tell em they approved.

What repairs that they find need done do you end up paying for ?
Posted By: SLO_Town

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:05 PM

Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:07 PM

Well, I am at work now and the dealership just called me to say the Inspector that my Extended Warranty company sent just left the dealership. This is what the dealership just told me about his visit.

The Inspector came and asked to see the car and asked to see the leak since the car was just at the dealership 2 weeks ago for a warranty claim. Inspector took pictures of the car. Took pictures of odometer. Had the dealership put the car on a lift so they can show him the leak so he can examine it. Dealership says the way he was behaving was like he is there to make sure they were not telling a lie about the leak to just write up a false claim.

They put the car on the lift. Inspector took pictures of undercarriage. They showed him the leak and he took pictures of all the oil pan and he examined the leaking seal with gloves on. He made some observations and took pictures. He said my oil pan had a dent in it. He took pictures of the dent. (Well, I am guilty of making the dent during offroading and it was not this year 2019. My car has never leaked till I picked it up last week from the dealership and noticed it is leaking profusely). Inspector made mention of some rust. (Well, my suv is from New York. It does have some rust underneath). He took detailed pictures of everything he looked at.

He made some notes and told the dealership he approves of the leak and that dealership should fix it. Total cost of taking the oil pan apart, cleaning and resealing it. Then do a new oil change and replace with new synthetic oil and filter. Total cost is $247. Warranty will pay it all. But warranty refused to pay for a new filter. Dealership told me that will cost me $8 plus tax. Then I have to pay $100 deductible, which I tried to contest but dealership says I must always pay my deductible even though I picked up my car last week and paid $350!
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:15 PM

Originally Posted by SLO_Town
Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott


You are funny. In 2017 in Ouray, a guy flipped his FJ Cruiser while offroading. He had his wife and a baby (less than 1 year old in a car seat) in the car. The car flipped on its side and fluids leaked. Guess what? His family was not hurt but insurance paid to get the car fixed. So, will you say that to him?

I have seen a few accidents offroad and it was said the insurance would cover it.

I don't know if you have ever been offraoding. There are many brand new vehicles that go offroad on some hardcore trails. trust me, the unfortunate ones who get damaged (and trust me, it does occur) and they have insurance that can fix the things, they do file an insurance or warranty claim to get the things fixed. It was an accident. Nobody takes their car offroading to destroy it. But there is that risk.

Even people who just drive their cars on paved roads to work and the mall only. Your car can still be totaled or you can still wreck it. It is an accident. Nobody intentionally goes and damage their cars. talk to the Jeep guys or anybody with a very well built rig of any make or model who do hardcore trails.
Posted By: SLO_Town

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:21 PM

Originally Posted by PetitFrereArmada
Originally Posted by SLO_Town
Originally Posted by PetitFrereArmada
I love taking my QX offroading. Every year I take it offroad, people always get surprised. This year, I truly beat it hard again offroading. I just wish I could edit the videos I made and post soon and share it. I have more plans of taking my QX on many more offroading trips which can lead to more things breaking. The only problem is this full time job that I cannot easily take off from or I would love to take this rig more offroading than I have the opportunity to do now.

Once again, you admit to beating the crap out of it. Proud of yourself? The warranty should not have covered your misuse of the vehicle and the resultant suspension damage.

What a tool you must look like taking that thing out where Jeeps belong.

Scott


You are funny. In 2017 in Ouray, a guy flipped his FJ Cruiser while offroading. He had his wife and a baby (less than 1 year old in a car seat) in the car. The car flipped on its side and fluids leaked. Guess what? His family was not hurt but insurance paid to get the car fixed. So, will you say that to him?

I have seen a few accidents offroad and it was said the insurance would cover it.

I don't know if you have ever been offraoding. There are many brand new vehicles that go offroad on some hardcore trails. trust me, the unfortunate ones who get damaged (and trust me, it does occur) and they have insurance that can fix the things, they do file an insurance or warranty claim to get the things fixed. It was an accident. Nobody takes their car offroading to destroy it. But there is that risk.

Even people who just drive their cars on paved roads to work and the mall only. Your car can still be totaled or you can still wreck it. It is an accident. Nobody intentionally goes and damage their cars. talk to the Jeep guys or anybody with a very well built rig of any make or model who do hardcore trails.

So you compare someone off roading in an off road capable FJ to off roading in a QX minivan. That says it all.

Next, you'll complain that your motor blew up because you revved it to 10K RPM - just because Nissan makes the GTR and you're using a K&N filter. Oh wait, your QX has the Nismo package. Sorry!

Scott
Posted By: gathermewool

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:23 PM

OP got you all. No way this story is true! trolling
Posted By: SLO_Town

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:24 PM

Originally Posted by gathermewool
OP got you all. No way this story is true! trolling

EXACTLY!

Scott
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:34 PM

Originally Posted by gathermewool
OP got you all. No way this story is true! trolling


I don't know what exactly you mean, but just in case you can read and understand, here is my link of DETAILED MAINTENANCE on my QX. And if you can read it all, you will see for yourself I did not start details about my QX todsay. I started it BEFORE I flew to New York to buy this rig.

My extended warranty has paid about $20,000 to repair my QX. I don't have time for games.

Maintenance thread on my 2012 Infiniti QX56...

And just in case you want to see my road trip blog when I flew to buy this QX and drive 1,200 miles back to Texas, here it is...

Buying my QX in New York and driving 1,200 back to Texas in 2016...

I don't waste my time to tell stories that are not true. Or will you also tell me that I have not taken my suv every year for the last 4 years on a yearly road trip? Or do you mean to tell me I do not have warranty on my suv? I truly do not understand what you said. If you could be specific.
Posted By: MaximaGuy

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/05/19 11:51 PM

Only an idiott would take a luxury behemoth off-roading - they aren’t designed to last past 100K on regular roads. Off-roading takes the mechanical suspension components to their non-speced breaking point.

Keep off-roading that monster
Posted By: madRiver

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 12:26 AM

I’d dump the vehicle by 150k and who cares if they cancel warranty since it has 1500 miles left.
Posted By: Dave9

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 12:40 AM

^ They should easily do 250K mi on roads, depending on how you drive and maintain them, but of course any random vehicle may have a few repairs pop up over that span of time, unless it was all highway miles and those are the easiest to rack up.

The warranty company is a bunch of idiots if they didn't put an off-roading disclaimer in the policy. If they did, you are required to mention if your damage is the result of breaching the warranty coverage you seek. It's fraud to knowingly seek a warranty repair you (should) know isn't supposed to be covered. Maybe they don't exclude off-roading, maybe the president of the company loves to off-road and that's why. All that really matters is the terms in your warranty agreement.

You seem to think this vehicle is in such great shape because your warranty paid for so many repairs, but you have it quite backwards. You intend to keep using the the same as you have already, which means you should have every expectation that similar costly repairs will be needed in the future, after your warranty ends.

Perhaps you can extend the warranty. Perhaps they say NO WAY to you and refuse that (lol). If you aren't going to have a warranty much longer than you really need to get an alternate vehicle for offroading, something with less value, less expensive parts, designed to better handle offroading stress, and learn to DIY as many repairs as possible.

As far as your blog goes, GOOD GRIEF! Not only have you seemingly made your life revolve around this vehicle, you have spend more of your own time on it by 10X what it took me to repair my oldest SUV over it's lifetime and have that cost less than your warranty did.

It's become a money pit and a time pit. You need a divorce. wink
Posted By: Vern_in_IL

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:45 AM

STOP beating his rear over "abuse of the vehicle"

You people do realize these warranty contracts are SCAMS on the consumers. They are rolling dough and I do not feel bad if someone actually can benefit from such.

If the system is rigged in his favor, then USE IT to it's full extent. That is how you get ahead in life. I would have done the same!
Posted By: Saul

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:49 AM

Read part of the blog. This boat is a complete money pit. You have a 7 yr old suv that doesn't go 5000 miles without needed a $2,000 dealer repair. Looking at the dealer/warranty papers in the thread I agree with the other posters above, your dealer is taking you warranty company for a ride.
Also can you please stop draining your full synthetic oil at 2k miles?
Posted By: 4WD

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 03:08 AM

Yep … beat on my previous Z71 off-road for 8 years … tires and brakes … one set of shocks that were an upgrade more than a repair … No dealership work …
Traded on another …
Posted By: SLO_Town

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 03:30 AM

Originally Posted by Vern_in_IL
STOP beating his rear over "abuse of the vehicle"

You people do realize these warranty contracts are SCAMS on the consumers. They are rolling dough and I do not feel bad if someone actually can benefit from such.

If the system is rigged in his favor, then USE IT to it's full extent. That is how you get ahead in life. I would have done the same!

So, beat the crap out of your own vehicle because someone else will pay for the repairs. Makes perfect sense. NOT! I have more respect for my possessions. It pays off in the long run.

Scott
Posted By: Mad_Hatter

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 06:08 AM

Originally Posted by Vern_in_IL

You people do realize these warranty contracts are SCAMS on the consumers. They are rolling dough and I do not feel bad if someone actually can benefit from such.

If the system is rigged in his favor, then USE IT to it's full extent. That is how you get ahead in life. I would have done the same!

Especially when you roll the cost into the financing like so many do... the finance guy just loves that! He's eating lobster for dinner that night!😂

Fwiw, Consumer Reports did a survey not long ago and (surprise surprise) of the people who purchased an extended warranty (they're really a "vehicle service contract-VSC), those MOST dissatisfied with the contract were the ones who never used it (55% of contracts are never used)..., they could draw a through line of never having using it to vehicles with the best reliability ratings. Conversely, the group of people most satisfied with their VSC were the ones who used it and had vehicles mfg by the likes like Mercedes, Chrysler etc..

Read your Limitations and Exclusions...no company wants to be on the hook for a perpetual lemon (loss). There's generally some language in there giving them an out.

And they know (some) customers fleece their contract, their fraud prevention tries to catch this...if you're caught (many get away with it but not all do) you or your mechanic are probably going to do some time.

(I would never ask my mechanic to intentionally make up a service.. what if he were to flip on you and report you to the the company's fraud dept?)
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 11:51 AM

Originally Posted by Vern_in_IL
STOP beating his rear over "abuse of the vehicle"

You people do realize these warranty contracts are SCAMS on the consumers. They are rolling dough and I do not feel bad if someone actually can benefit from such.

If the system is rigged in his favor, then USE IT to it's full extent. That is how you get ahead in life. I would have done the same!


Thank you for this comment, especially your first statement.

One thing I have learned on the forums is that if you post about a sensitive topic where some people might have very different opinions about your question, be ready to see positive or very negative comments.

I just appreciate anybody sharing their opinion here; both positive and negative. I consider anything negative as constructive criticism. Life is too good to get stressed over negative comments that is why I do my best to look at any negative comment as a constructive criticism.

We are all adults here and make our own decisions. Some people seek advice on the forums. They take the advice and make the final decision of what to do. The best way to deal with a negative comment on the forum is to avoid to stir it. So, I take it as a constructive criticism and respond mainly to the positive comments while I try to learn what I can from a negative comment but I definitely avoid to respond to it in a negative way to stir it up and have it escalate to people having a war of words on the forum. Not worth it.

We each have our own lives, homes, have our own jobs, pay for our own cars and do whatever we want in our lives. So, that is a good thing.

So no matter what others say on the forum, read it, appreciate it all, respond to the positive ones, learn from both the negative and positive comments and avoid stirring up the negative comments.

Life is good that way. Life is too good. Let us be happy and always positive. We are just here to get along, share things and help each other out. Life is so much easier and peaceful when you smile and say positive things to people. Negative things are ok too some times.

It does not cost money or anything to be nice though, but gives you inner peace and happiness. Spread love, kind words and not hate.
Posted By: 4WD

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 12:05 PM

Interesting … so safe to say the chassis did suffer from an off road excursion … but what in your mind just failed on the car because of how it’s made … ?
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 12:11 PM

Originally Posted by MaximaGuy
Only an idiott would take a luxury behemoth off-roading - they aren’t designed to last past 100K on regular roads. Off-roading takes the mechanical suspension components to their non-speced breaking point.

Keep off-roading that monster


How on earth would you say a SUV like this is not designed to last past 100k on REGULAR roads? You definitely know you are very wrong with that statement.

Your screen name says Maximaguy. So, you may be a Nissan guy. So you must know the Infiniti is also a Nissan AMD you must know about reliability of your Nissan brand, that is why you also have 1.

I also own a Maxima. I bought it brand new in 2008 and have owned it for 11 years and have put exactly 254,000 miles on it, though it just died on me about 3 weeks ago. It has had its own share of little problems, but for all 11 years, I may have spent way less than $5,000 in non regular maintenance things on this car. Honestly, I may have spent like $3,000 or less on non regular maintenance things on my 2008 Nissan Maxima in 11 years.

Knowing my Maxima can last that much on regular roads, I know a luxury Infiniti SUV that the first owner probably paid over $65,000 for, I am sure this SUV can easily last 100k. In fact, using this SUV only on regular roads, I would expect it to last 200k easy. So, I don't know why you would think a SUV like this will never last 100k. I don't understand.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 12:54 PM

Originally Posted by Saul
Read part of the blog. This boat is a complete money pit. You have a 7 yr old suv that doesn't go 5000 miles without needed a $2,000 dealer repair. Looking at the dealer/warranty papers in the thread I agree with the other posters above, your dealer is taking you warranty company for a ride.
Also can you please stop draining your full synthetic oil at 2k miles?


Yeah, I am truly not happy with this SUV because it has been a complete money pit to me. But I am glad you realized something after looking at the dealership repairs I posted on my maintenance blog.

When I have a problem with my SUV, I take it to the dealership for say problem A. The dealership of course always asks me if I have warranty. I provide them with my warranty information. My dealership will say they will diagnose my problem and call the warranty to see if they will cover it.

They give me a loaner vehicle and I leave the dealership.

Later in the day, the dealership will call me and say problem A that I bought the car to the dealership for will cost so much and the warranty will cover it. Then they go ahead and list like 2 or 3 more problems that they found. Well, that is jot what I took my SUV to the dealership to fix because I did not have any problem with those things. But before I can tell the deale6I am not paying for all that, they always tell me, your warranty will cover it. So, all I say is ok.

This warranty is something that I never wanted. I tell you that they forced this on me especially when it cost me $3,700. I was not happy paying that money when buying this car. But it has truly helped me out.

The first thing my warranty paid for was $2,500 to replace a DVD headrest. That was just crazy amount of money for the dealership to charge.

When I realized my warranty had paid a cumulative total of about $10,000, I was sure by then that I would be dropped! I just felt that was too much money paid out. But yet, each time I take my car for one thing to the dealership, they often just do what they call a courtesy check of the whole car and they will always find something to fix that mysteriously, they always tell me your warranty will cover it. I have no choice bit to say ok. Because I am surprised they are still paying.

I remember when I used to call them to verify if the dealership was telling me the truth that they will cover it and I will not be the one stuck with a bill if the dealership suddenly told me oh we fixed this and they refused to pay.

Now, after my warranty has paid so much, I am scared to even call them for anything for fear that they may just cancel it while I am on the phone with them.

As for your statement about changing my synthetic fluid every 2,000 miles, it was because I just had so much oil from buying oil dirt cheap from deals found by other members on here who shared the links and deals. So, I had so much oil to use. But I will change that. I will be doing the oil change now every 5,000 miles.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:00 PM

Originally Posted by SLO_Town
Originally Posted by Vern_in_IL
STOP beating his rear over "abuse of the vehicle"

You people do realize these warranty contracts are SCAMS on the consumers. They are rolling dough and I do not feel bad if someone actually can benefit from such.

If the system is rigged in his favor, then USE IT to it's full extent. That is how you get ahead in life. I would have done the same!

So, beat the crap out of your own vehicle because someone else will pay for the repairs. Makes perfect sense. NOT! I have more respect for my possessions. It pays off in the long run.

Scott


I think everybody values the money they paid for their vehicle and so they all value their possessions.

Do you happen to have a 4x4? Have you had the chance to see some truly modified rigs that go offroading? There are some guys who put a lot of money into making their Jeeps or other 4x4s very capable offroad. They beat these 4x4s very well offroad. But I will guarantee you that if you talk to all of those guys, I bet you will find out most of them care for their rigs more than you care about your car or suv.

Just to show you everybody truly cares about their possessions even if some of them take it on some hardcore offroading.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:28 PM

Originally Posted by 4WD
Interesting … so safe to say the chassis did suffer from an off road excursion … but what in your mind just failed on the car because of how it’s made … ?


To be honest, I just feel I was unfortunate to buy one that just came plague with tons of problems. Either from factory or from abuse from the last owner. So, I am just dealing with the headaches the car is giving. But the only good thing is a lot of things have been fixed though it never stops!

You know how I can ask you to please name any make and model of any car and I can find someone who swears they will never buy that car again in their lifetime because it gave then nothing but headaches since they bought it. I kind of find myself with one of those cars because this car has not treated me so well with its list of problems and exorbitant maintenance cost so far.
Posted By: 1978elcamino

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:39 PM

Note to self, an extended warranty for a Infinity will not pay repairs to Infinity. However if repairs continue for Infinity, do not keep Infinity for Infinity.
Posted By: gathermewool

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 01:59 PM

Originally Posted by PetitFrereArmada
Originally Posted by gathermewool
OP got you all. No way this story is true! trolling


I don't know what exactly you mean, but just in case you can read and understand, here is my link of DETAILED MAINTENANCE on my QX. And if you can read it all, you will see for yourself I did not start details about my QX todsay. I started it BEFORE I flew to New York to buy this rig.

My extended warranty has paid about $20,000 to repair my QX. I don't have time for games.

Maintenance thread on my 2012 Infiniti QX56...

And just in case you want to see my road trip blog when I flew to buy this QX and drive 1,200 miles back to Texas, here it is...

Buying my QX in New York and driving 1,200 back to Texas in 2016...

I don't waste my time to tell stories that are not true. Or will you also tell me that I have not taken my suv every year for the last 4 years on a yearly road trip? Or do you mean to tell me I do not have warranty on my suv? I truly do not understand what you said. If you could be specific.



Relaaaax, I was just messing around, since your story is so ridiculous.
Posted By: Anduril

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 02:58 PM

Not going to comment on OP's warranty or vehicle, but the wife and I are planning a trip to the San Juans next summer, so I'm definitely going to look at your trip report in more detail. I'd imaging our XTerra can go at least everywhere your luxury barge did!
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 05:29 PM

Originally Posted by Anduril
Not going to comment on OP's warranty or vehicle, but the wife and I are planning a trip to the San Juans next summer, so I'm definitely going to look at your trip report in more detail. I'd imaging our XTerra can go at least everywhere your luxury barge did!


Have you ever been the San Juan mountains? If yes, good. If no, then be prepared to be wowed! You will love it.

Have you ever taken you Xterra on some hardcore trails? Are you scared of heights? The trails I have taken my SUV on in the San Juan mountains are rated easy to moderate. Not too difficult but there are dead dropping cliffs on the trails. So, tread lightly and enjoy.

I encourage you to totally take the trip. You will love Ouray and Telluride, especially if it is your first time.

Do you like crowds? Then go during the FJ Cruiser Summit like me. I enjoy seeing the small town super busy. That is when I go. The town is packed to capacity. Trails are busy and you know if you have a flat or a problem on the trail, it takes only a few minutes for another vehicle to show up and they usually are so helpful because guess what? 90% of the 4x4s there during the FJ Summit have all kinds of crazy recovery tools on their vehicles that they never ever use. So, people are truly happy and willing to use their brand spanking new tools to help stranded people.

If you go when the Summit is not going on, the town is a lot more quiet and low key and you can enjoy the trails without much crowds.

These are some of my nice pictures from me beating my SUV hard this year offroading. My other blogs have other pictures from other years. Please, do read my blogs and I truly hope they help you with some suggestions to plan and enjoy your trip better than my own road trip. Most of these trail pictures were taken with my Mavic Pro 2.
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
Posted By: Mad_Hatter

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/06/19 05:35 PM

Originally Posted by 1978elcamino
Note to self, an extended warranty for a Infinity will not pay repairs to Infinity. However if repairs continue for Infinity, do not keep Infinity for Infinity.

+1😂😂😂
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 05:24 AM

Finally got my SUV back today from dealership and immediately hit the road on a weekend road trip.

My extended warranty paid $250 for repairs to reseal my leaking oil pan. I paid $109 ($100 deductible plus $9 for a new filter for an oil change they did). Too bad my last oil change of very good Shell Truck oil plus a K&N filter lasted about 1,000 miles only before the dealership just drained it and threw it away and put new fluid in my suv.

[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]

I have bought a couple fluids to do some work on my QX any day from today, when I have time.
I bought Amsoil dot 3&4 brake fluid, which is a dot 5.1 fluid to bleed my brakes. I don't know if any body has ever replaced their dot 3 brake fluid with dot 5m2, but that is what I plan to since the Amsoil fluid I just bought is a dot 5.1 brake fluid. We will see how it turns out. Then bought fluid for front differential and 2 quarts if oil for the transfer case. I will do the work when I have time. Any time soon.
Too bad my warranty runs out in about 800 miles. I thought I had longer before it runs out.
[Linked Image from i.imgur.com]
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 05:59 AM

Originally Posted by Anduril
Not going to comment on OP's warranty or vehicle, but the wife and I are planning a trip to the San Juans next summer, so I'm definitely going to look at your trip report in more detail. I'd imaging our XTerra can go at least everywhere your luxury barge did!


I just saw this that I wanted to share with you but missed to include in the other pics I shared with you.

If you do go and have a way to also visit this, you will enjoy this also. But sadly this is like in the middle of nowhere. Of you drive to the bottom of it, it is like good 2 to 3 miles of undulating dirt road. And if you are lucky, you might find this carcass, if it has not gotten rotten away by them and disappeared.

Shiprock, NM. You will find this rock called Shiprock and others like it but this is just the most popular and most visited. All pictures taken with my drone.

[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 06:33 AM

See if you can find my SUV at the base of this gigantic mountain in the small "cul de sac" in the middle of the picture. That is how small you will see yourself when at the foot of this gigantic mountain.
[Linked Image from i.imgur.com]
Posted By: dogememe

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 06:45 AM

This is not a criticism against you or your specific vehicle, but why are all the newer Infiniti SUVs so ugly on the outside? I've been inside them and ridden inside them and they are nice but from the outside they are so ugly!
Posted By: Mad_Hatter

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 11:26 AM


I could do without all the decals but to each his own. I kinda like the looks of the OP's ride.
Posted By: panthermike

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 03:11 PM

The prices for these repairs seems insane!
Posted By: madRiver

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 03:57 PM

How many ($100) trips to dealer for the $18k?
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 06:34 PM

Originally Posted by dogememe
This is not a criticism against you or your specific vehicle, but why are all the newer Infiniti SUVs so ugly on the outside? I've been inside them and ridden inside them and they are nice but from the outside they are so ugly!


I wish I could provide an answer to why you think they are so ugly outside. But I seriously do not have an answer for that question.

They say beauty is in the eye of the beholder.

For example;

You may marry your wife because she is so hot and beautiful to you but someone else may say that is one ugly woman. Why among all women would you marry such a woman?

But little do they know that she is VERY beautiful to you, she is the love of your life and she is an excellent wife, cook and mother to your kids. While the person asking may have a wife who he thinks is hot but maybe she gives him all kinds of [censored]. Hates his mother, is lazy and all she does is swipe their credit cards and keep them in accruing debt, while she sleeps with their next door neighbor when he is on his "business" trips.

So, as for the Infiniti, since we are just consumers and not part of the design team, we decide if we like the SUV or not before purchase.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 06:49 PM

Originally Posted by Mad_Hatter

I could do without all the decals but to each his own. I kinda like the looks of the OP's ride.


It is my love for Rally cars that made me think up a theme for my car on my road trips. I have been doing this every single year for the last 4 years each time I am about to take my SUV on any major road trip that I will be gone for more than 14 days.

It cost me $50 at the decal shop. I come up with my design and I take it to the shop. He cuts the stickers and installs it for me. I pay him $50 and leave. I get home, I add my roof rack and my cb radio antenna to connect my cb. I am off on my road trip!

On all my road trips, I have had amazing compliments about how it looks and some people even asking me for permission to take pictures next to my car. I say feel free. It has also been a great conversation starter too with complete stranger's who call me Mr. Bond. To which I respond I am undercover and they should not blow my cover. Even at the Infiniti dealership, they knew my car car before I came recently with the lights in the grill that they called the manager to come and see. They said that was pretty cool. Besides, the shop that installed the large lights in my grill gave me that idea, I never wanted them to do that but it turned out truly awesome.

So many people even at the dealership have said they truly love the look and how aggressive it is. Not that I needed their approval because since it is my car, I am hoping it means I am free to do whatever I want to it, as long as I like it.

The good thing about my decals is after my road trips and I get home, it takes me 30 minutes to completely take off all the stickers. I also take off my roof rack and cb antenna because it cannot fit in my garage with those on. So, after 30 minutes, I can park my car here and you will definitely not know I had any of those things on it. That is why I love my decals and will always do them if I feel a need for them on a road trip. I got a lot of compliments especially when I drove my SUV through Canada on my 2017 best road trip of my life! I wonder if I will ever top that. I personally go often and read that my road blog. It was an amazing road trip and the best I have ever been on in my lifetime so far. I have a job that it is hard to be off, so to be off for that trip was truly an achievement.

Here is a link to my blog of my 2017 road trip which is the best road trip in my life so far...

2017 Road trip USA-CAN-USA! My best road trip ever!!!
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 06:56 PM

Originally Posted by panthermike
The prices for these repairs seems insane!


You are not lying. That is why I have always thought my Extended Warranty would just drop me like a hot potatoes even before my contract us up. But they are still paying. So, I am not calling them for any reason whatsoever.

I will not lie, if I had seen a blog like this where someone had spent so much on repairs, I would never have bought this car.

Though I have a hate and love relationship with this car, I truly do like my SUV. But I will never buy another Infiniti SUV, but if I do sell this car to buy another 4x4 SUV, it will be the Nissan Armada, which I have owned 2 before.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 07:05 PM

Originally Posted by madRiver
How many ($100) trips to dealer for the $18k?


I don't have a precise number, but a good estimate would be about 6.

To be honest, this suv does fit the description someone said on here saying "it has been a money pit!".

This is how I calculate it, which ends up looking insane but I am not letting it go away yet.

Length of ownership so far: 3 years 8 months.
Cost of warranty: $3,700 (I add it because I could have said no to warranty buy was kind of forced to buy it. Thank God I bought it).
Approximate warranty claim payments to dealership: $20,000! Yes, you read it right.
Cost to me of deductible and payments of things warranty did not cover: $6,000

$3,700 + $20,000 + $6,000 = $29,700.

And to be honest, I think I can round up that amount to be $30,000.

This car has cost $30,000 in maintenance in 3 years 8 months.

Yes, that is a money pit. I agree.

But I do like and enjoy my SUV, so I am keeping the car until I feel it is ok to part ways with each other.
Posted By: panthermike

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 07:09 PM

Originally Posted by PetitFrereArmada
Originally Posted by panthermike
The prices for these repairs seems insane!


You are not lying. That is why I have always thought my Extended Warranty would just drop me like a hot potatoes even before my contract us up. But they are still paying. So, I am not calling them for any reason whatsoever.

I will not lie, if I had seen a blog like this where someone had spent so much on repairs, I would never have bought this car.

Though I have a hate and love relationship with this car, I truly do like my SUV. But I will never buy another Infiniti SUV, but if I do sell this car to buy another 4x4 SUV, it will be the Nissan Armada, which I have owned 2 before.


I own an Armada now and absolutely love it! And I can relate on the aftermarket warranty, my truck is currently getting a new motor and thanks to my warranty, I'm only paying $100 instead of close to $8000 😀
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 07:48 PM

Originally Posted by panthermike


I own an Armada now and absolutely love it! And I can relate on the aftermarket warranty, my truck is currently getting a new motor and thanks to my warranty, I'm only paying $100 instead of close to $8000 😀


Good for you! It is always a good thing if a warranty can pay to replace your engine.

What year is your Armada? How many miles on it? How long have you had it before you are now needing a new engine under warranty?
Posted By: madRiver

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/07/19 08:14 PM

The reality is more warranty paid out:

$18k - $600(6 visits) - $3700 = $13,700

The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

$6000 out of pocket repairs is insane money to spend in repairs over 3 years on a truck with under 150k miles.
Posted By: panthermike

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 02:29 AM

Originally Posted by PetitFrereArmada
Originally Posted by panthermike


I own an Armada now and absolutely love it! And I can relate on the aftermarket warranty, my truck is currently getting a new motor and thanks to my warranty, I'm only paying $100 instead of close to $8000 😀


Good for you! It is always a good thing if a warranty can pay to replace your engine.

What year is your Armada? How many miles on it? How long have you had it before you are now needing a new engine under warranty?



Oh sorry for the confusion, it's our 2010 F-150 that's getting a motor.
Posted By: Mad_Hatter

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 03:35 AM

Originally Posted by PetitFrereArmada

The good thing about my decals is after my road trips and I get home, it takes me 30 minutes to completely take off all the stickers. I also take off my roof rack and cb antenna because it cannot fit in my garage with those on. So, after 30 minutes, I can park my car here and you will definitely not know I had any of those things on it. That is why I love my decals and will always do them if I feel a need for them on a road trip. I got a lot of compliments especially when I drove my SUV through Canada on my 2017 best road trip of my life! I wonder if I will ever top that. I personally go often and read that my road blog. It was an amazing road trip and the best I have ever been on in my lifetime so far. I have a job that it is hard to be off, so to be off for that trip was truly an achievement.

For $50 do what makes you happy, besides who cares what I think.. it's your ride and a nice looking one at that.👍

I'll check out your travelogue.. I've been wanting to do something similar; tool around Canada for a bit then take the Alcan up north for some sightseeing.
Posted By: hallstevenson

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 03:43 AM

Originally Posted by madRiver
The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

Based on the different posts from the OP, the dealer is absolutely guilty of fraud. They ask the OP to confirm that he has the aftermarket warranty and then determine what's wrong ?? That's shady as s**t !! Or, in addition to whatever reason the OP brings it in, they "find" add'l things that they can "fix" and they're soooooo nice to check with the warranty company to see if they'll pay and then tell the OP it's covered.
Posted By: The Critic

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 05:37 AM

Originally Posted by hallstevenson
Originally Posted by madRiver
The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

Based on the different posts from the OP, the dealer is absolutely guilty of fraud. They ask the OP to confirm that he has the aftermarket warranty and then determine what's wrong ?? That's shady as s**t !! Or, in addition to whatever reason the OP brings it in, they "find" add'l things that they can "fix" and they're soooooo nice to check with the warranty company to see if they'll pay and then tell the OP it's covered.

That is what every repair shop does. When you bring a car in for a diag (for a specific concern), you are always supposed to look over the rest of the car and advise the customer on any other obvious issues.
Posted By: dishdude

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 05:39 AM

Originally Posted by The Critic
Originally Posted by hallstevenson
Originally Posted by madRiver
The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

Based on the different posts from the OP, the dealer is absolutely guilty of fraud. They ask the OP to confirm that he has the aftermarket warranty and then determine what's wrong ?? That's shady as s**t !! Or, in addition to whatever reason the OP brings it in, they "find" add'l things that they can "fix" and they're soooooo nice to check with the warranty company to see if they'll pay and then tell the OP it's covered.

That is what every repair shop does. When you bring a car in for a diag (for a specific concern), you are always supposed to look over the rest of the car and advise the customer on any other obvious issues.


And if you don't, they try and hold you responsible.
Posted By: JTK

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 09:00 AM

Sorry if it's been mentioned, but any of these contracts that I've seen will pay out the value of the vehicle, if qualified repair costs exceed the value of the vehicle.

You definitely have paid a lot into it, including the cost of the contract, but I get it. Some of the electronic bits are expensive on that rig.

I reluctantly bought one with our 2016 Nissan. Quest that is zero deductible as long as you stay in the dealer chain for service. $100 out. It's covered $1100 in HVAC work so far. I don't think I'll recoup the ~$2200 cost of it.
Posted By: gathermewool

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/08/19 11:52 PM

Originally Posted by dogememe
This is not a criticism against you or your specific vehicle, but why are all the newer Infiniti SUVs so ugly on the outside? I've been inside them and ridden inside them and they are nice but from the outside they are so ugly!


I had to Google a picture of the stock vehicle to see if the front "vents" were stock or added by the OP. THIS is the only thing I find to look pretty stupid, except for the rally number on the side.

Otherwise, I've always liked the look of pretty much all Infinity vehicles, like, a lot. I own Subarus, so maybe my opinion of good looking vehicles is null and void.
crackmeup
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/10/19 07:14 PM

Originally Posted by hallstevenson
Originally Posted by madRiver
The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

Based on the different posts from the OP, the dealer is absolutely guilty of fraud. They ask the OP to confirm that he has the aftermarket warranty and then determine what's wrong ?? That's shady as s**t !! Or, in addition to whatever reason the OP brings it in, they "find" add'l things that they can "fix" and they're soooooo nice to check with the warranty company to see if they'll pay and then tell the OP it's covered.

Originally Posted by The Critic
Originally Posted by hallstevenson
Originally Posted by madRiver
The $18k is fishy to me, almost like dealer was inflating work knowing warranty would pay.

Based on the different posts from the OP, the dealer is absolutely guilty of fraud. They ask the OP to confirm that he has the aftermarket warranty and then determine what's wrong ?? That's shady as s**t !! Or, in addition to whatever reason the OP brings it in, they "find" add'l things that they can "fix" and they're soooooo nice to check with the warranty company to see if they'll pay and then tell the OP it's covered.

That is what every repair shop does. When you bring a car in for a diag (for a specific concern), you are always supposed to look over the rest of the car and advise the customer on any other obvious issues.


Honestly, I do like that whenever I take my car in, they dona courtesy check to bring anything to my attention. But I will not lie, I would not like them to call me about something that cost a lot to fix. But whatever they do, when they call me to tell me about other things they have found that is wrong, they quickly tell me "your warranty will pay" before I start arguing with them that "sorry, you guys will not fix that because I cannot pay that cost". It seems they truly know what to look for that the warranty will pay to fix.

So, some interesting things just happened.

Dealership had my car to fix my oil leak a few days ago and the warranty paid for it. Before I took my car for oil leak, I had picked up my car from them after a $2,308 repair (warranty paid $1,950 and I paid $350). At this service, they had told me that they had drained some fluid from the transfer case and the front differential and both were dirty. They said extended warranty will not pay for this and they want to know if I will authorize the job so they can change the fluids. I said declined.

Little did I know that today as I was changing my own transfer case fluid change and front differential fluid change, the dealership had already put brand new fluid in there and did not tell me! Before they called me to say they had checked and the fluids were dirty, they had already drained and filled with brand new fluid, but did not tell me when I picked up my car. Today, I drained my transfer case fluid and it was all new clean fluid! I went ahead and changed it since that is what I was about to do anyways. Then I went to drain front differential and brand spanking new fluid coming off filler hole. I closed it and decided not to change that fluid now. Some other day.

Could have saved me from buying fluid to change both of them.

After my last service, I took my suv back to the dealership because I found oil leaking profusely around my oil pan. Warranty paid to get this fixed. So, as I was driving the 2020 Infiniti QX60 loaner back to the dealership, guess what? A rock came from an 18 wheeler bypassing me on a 2way street and put a very noticeable crack on the brand new car windshield. The crack was round and the size of a quarter. I called the dealership immediately and they told me to just come in. If they can fix it, it is free. If not, they file a claim on my car insurance to pay for a new one. I got to the dealership and they brought their glass repair expect who said it is just at the threshold of where he can fix it and it looks ok or he cannot fix it. So, he said he will try to fix it and if it does not look good, they will contact me and tell me they will file a claim on my insurance. It's been 2 business days now and they have not called me yet. So, I hope it was fixed.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/10/19 07:27 PM

I had plans to change both my transfer case and front differential fluid today since dealership recommended that 2 weeks ago and wanted to do it but I refused. Little did I know that the dealership had already changed both fluids for free and was asking me to pay for them. I wish they had been honest to just tell me they done that for free.

How do I know they changed it?

I was changing my transfer case by myself. I started draining the fluid and clean red fluid was coming out. I was shocked. The fluid smelled new and is red. My last oil was not red. It was this gold colored one and when it gets dirty, it does not turn red nor does it smell new. I was surprised but still went ahead and changed it to new fluid.

[Linked Image from i.imgur.com]
[Linked Image from i.imgur.com]
Then I went to the front differential and opened the filler hole. The fluid that came out was also brand new. I decided not to change that one. I will leave it there and change it someday in the near future.
[Linked Image from i.imgur.com]
You can see my oil pan is all clean now. And the new seal. The day I saw the oil leak, my whole oil pan was soaked in oil and all other parts around it all soaked in oil. Now it has been very well sealed all around.
Posted By: PetitFrereArmada

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/10/19 07:42 PM

My car is currently at 145,350 miles. My warranty expires at 145,800 miles.

So, I called my warranty company yesterday and said I was calling to renew my policy. They said you cannot renew your policy. But you can ket this end and you buy a new policy just before this one actually ends. I said ok. Can I please get a quote?

Here is a picture of quote below which is valid for the next 30 days. If I call after 30 days, the terms and price will change, they say.

Quote is $3,535.00 for 37,000 miles for 37 months (or say 3 years 1 month). Let's say I buy this when my odometer is 145,500, it means the new one will expire when my SUV is $182,500. My package is called the Deluxe. They have one called the Ultimate. I think she said it is like almost bumper to bumper warranty. Like brand new car warranty and the quote will be I think $6,500 or so, if I wanted that.

If I accept the quote of $3,535, my first month payment is 10% down of that amount which is $353.5. Then the balance is split into 15 equal payments of I think $212.XX.

Should I buy it?

Well, needless to say since I plan to keep this car until I pay it off in a year and a half (if the car does not disappoint me before I trade it in as a down payment for next suv), I might as well buy some more coverage for it.

So, I think I will buy it before the end of the month. Let me just let my SUV now get close to 145,800 miles first. I have about 450 more miles to get there.

[Linked Image from i.imgur.com]

Posted By: SeaJay

Re: Can my Extended Warranty company cancel my policy after paying out over $18,000? - 09/11/19 12:27 PM

Originally Posted by Gimpy1
it will tell you the contract LIMITATIONS AND EXCLUSIONS, it will also tell you the reasons or conditions for "dropping" you. No matter what people say or tell you the policy and the company are bound by the contract.


Well said, the answer lies within the contract wording. Either the warranty company can or can't drop the coverage per the contract. If the contract says they can't, and they do then it can become a legal matter to pursue.
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