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dealer oil changes not worth it #5466167 06/30/20 08:40 AM
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I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.

so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)


2019 Cherokee, 2018 Jetta, 2014 Sentra, 2001 Camry, 1995 Escort, 1970 Cougar, 2013 XT250, 2010 Vstar, 2014 CTX1300
Re: dealer oil changes not worth it [Re: tomcat27] #5466172 06/30/20 08:46 AM
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because they are "factory trained"!!!!!!!!!!!


09 Vue 2.4L 4spd AT/ 09 Flex 3.5L / 96 F150 5.0 5speed / 07 Mustang GT auto
Re: dealer oil changes not worth it [Re: tomcat27] #5466179 06/30/20 09:06 AM
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How does the dealer give you a hard time. Just say no !


2015 F150 2.7
2018 F350 6.2
Re: dealer oil changes not worth it [Re: tomcat27] #5466180 06/30/20 09:07 AM
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Originally Posted by tomcat27
I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.

so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)


That price doesn't really sound too bad. A lot of maintenance is time based and by having service performed at the dealer they know what has, has not been done unless you do it yourself. For example the cabin air filter. You said it was brand new but did they replace it or did you?

As for the oil leak, well that's another issue all together.

Btw, the vast majority of vehicle owners, such as myself, do not have either the space, the tools, or the capability to perform all of their own maintenance.


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Re: dealer oil changes not worth it [Re: tomcat27] #5466193 06/30/20 09:19 AM
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A lot of independent garages will perform the service(s) you request when dropping off the vehicle, and only those services.

OTOH, if they spot something that is a safety issue they will likely say "you should get this taken care of, and soon".

Re: dealer oil changes not worth it [Re: tomcat27] #5466194 06/30/20 09:19 AM
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My dealer never pushes any unnecessary repairs or maintenance. My SA does share my view that coolant and transmission fluids are not lifetime fills and those are changed either on the basis of time or mileage.
I still perform minor maintenance and repairs but my dealer’s service prices are so reasonable that I leave most of the service work to the dealer.


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Re: dealer oil changes not worth it [Re: tomcat27] #5466195 06/30/20 09:20 AM
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Just say no to everything that isn't covered, and tell them to fix the leak. Read your manual as well, follow that maintenance schedule, not the dealerships.


06 Focus ZXW, 5spd manual, 220km
18 Outback 2.5 CVT 35km 0W20
Re: dealer oil changes not worth it [Re: tomcat27] #5466216 06/30/20 09:36 AM
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I think I'd tell them to find the leak, and then we'll talk about the other items.


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Re: dealer oil changes not worth it [Re: tomcat27] #5466234 06/30/20 10:03 AM
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Let the dealership perform the service they technicians are train and know your vehicle. Plus they using OEM parts


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Re: dealer oil changes not worth it [Re: tomcat27] #5466242 06/30/20 10:12 AM
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Originally Posted by tomcat27
I have 3 years of oil changes and tire rotations on the VW. not worth my time for oil changes but I dont like rotating tires. anyway, on an 18 month old car they called and wanted $311 to replace air filter, cabin air filter, flush brake fluid.
my cabin air filter was brand new. and they could not find the oil leak that has covered the bottom of the engine and transmission - and has oil dripping off the filter. clearly they go for the easy, high profit items.

so why do dealers give us DIY'ers a hard time if we dont do all of our maintenance through them? (rhetorical question)


When my Chevy had only 20,000 miles on it, I had a dealer try to upsell me on $600 of unneeded items (Fuel system "cleaning", 4-wheel alignment, tire balance, blah blah blah). The oil change and tire rotation was covered under the Chevy complimentary maintenance plan, and then they were suggesting another $600 in upsell stuff. That was a big NO. They then bugged me once a week for 3 weeks straight to schedule an appointment to take care of the "refused services" until I finally told them to stop calling me about services that a 20,000 mile new car does not need. They then texted me a couple of times, but finally gave up.

Cabin filters are pure profit for dealers. Most take 5-10 minutes to replace, but the dealer charges $60-$100 to replace them. Same with engine air filters.


2015 Chevrolet Equinox LT AWD
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Re: dealer oil changes not worth it [Re: tomcat27] #5466243 06/30/20 10:14 AM
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My VW dealer is excellent. They do a great job on oil/filter changes and never try to upsell me. They follow the factory recommended times for different items and I am in agreement with that. I used to do all my own maintenance but advancing years and a great dealer changed my mind.


2019 VW Passat 2.0 liter gasoline DI engine, DI, 2,700 miles, Castrol Professional VW 508 0W-20
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Re: dealer oil changes not worth it [Re: tomcat27] #5466252 06/30/20 10:26 AM
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Depending on the country you live in you may have to have the vehicle serviced by a dealer or certified workshop to maintain the warranty. DIY doesn't cut it, no stamp in the warranty book no more warranty.


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Re: dealer oil changes not worth it [Re: tomcat27] #5466270 06/30/20 10:56 AM
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They assume nobody has done anything to the vehicle, and are a business that seeks maximum profit.

Now about your oil leak, if this should be covered under warranty then do not accept "we can't find it". At a bare minimum have it written up on a work order and their report about that, so it is documented.

Last edited by Dave9; 06/30/20 10:57 AM.
Re: dealer oil changes not worth it [Re: tomcat27] #5466271 06/30/20 10:57 AM
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wemay Online Happy
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Oil leak on a 2018? That would make me rather upset too.


19 Passat Wolfsburg 2.0 TSi: Castrol Edge LL 0W-20
13 Santa Fe Sport 2.0T: Castrol GTX Magnatec 5W-30
Re: dealer oil changes not worth it [Re: tomcat27] #5466284 06/30/20 11:24 AM
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As with so many other things, YMMV.

The dealer I take the Sonata to for oil changes will suggest certain things, but when they're easy for me to do and not safety-related, I say "no" and they say "ok".

Now the oil-leak thing, that would get me mad too. Maybe it's time to try another dealer?


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2010 Hyundai Sonata GLS
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