Originally Posted by wtd
Originally Posted by krismoriah72
I had success with O'Reillys.. I dropped it off.. gave them the VIN and mileage got it back in a few days.
I checked on O'reilly's website and they only sell re-man clusters from Dorman. No bring in and repair. I hear differing opinions on Dorman products so I don't know how good they are. They do have a lifetime warranty.
I'm not set on keeping my original cluster so a re-man is an option but I don't know if the places people have recommended also sell re-mans and who sells reliable re-mans.
The vehicle i had it done on was my 2003 Suburban..which isnt my daily driver... i had forgotten why i ended up at Oreillys..
There were many places i could have sent it to, gotten different color bulbs, different color faces, and also added a trans temp... there were also variables of getting all new this or different that... so i just figured why not trade it for one with all new parts. Plus i liked the fact that i could just drop off the cluster at my local store and have it fixed for free if anything went wrong.. im sure it cost a few bucks more than just fixing what was wrong with my old one.. But i didnt want the hassle of shipping mine to somewhere and dealing with a 3rd party..
If memory serves i think advance and NAPA and possibly others also have the same service.. i chose Oreillys because i know the manager.. and i got a text when it was done.. all in all it was a very easy experience.