Egg_Head Joined Oct 7, 2012 Messages 1,322 Location North Carolina Jun 2, 2020 #1 This past weekend my 6" Random Orbital polisher blew out it's backing pad after 11 years. Called Griot's Garage and was prepared to buy a new one for $25 plus shipping. They sending me one gratis.
This past weekend my 6" Random Orbital polisher blew out it's backing pad after 11 years. Called Griot's Garage and was prepared to buy a new one for $25 plus shipping. They sending me one gratis.
Cujet Joined Feb 15, 2003 Messages 15,682 Location Jupiter, Florida Jun 2, 2020 #3 Likewise, I've had great customer service from Griots. I also really like their products! Last edited: Jun 2, 2020
UncleDave $100 Site Donor 2024 Joined Jun 2, 2014 Messages 10,150 Location Ca. Jun 2, 2020 #4 Me not so much, my random orbital stoped working and they told me I was SOL. I used to get great service from them and bought a lot every year. Maybe I should try again? UD
Me not so much, my random orbital stoped working and they told me I was SOL. I used to get great service from them and bought a lot every year. Maybe I should try again? UD
Egg_Head Thread starter Joined Oct 7, 2012 Messages 1,322 Location North Carolina Jun 2, 2020 #5 First question they asked me was for my order #, 11 years ago... Miraculousy I had the original order/packing slip still in the box.
First question they asked me was for my order #, 11 years ago... Miraculousy I had the original order/packing slip still in the box.
D DAC17 Joined Feb 12, 2004 Messages 188 Location CT, USA Jun 4, 2020 #6 I have done business with them for years, and their service has always been top notch!