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Kudos to Griot's #5444389 06/02/20 05:43 AM
Joined: Oct 2012
Posts: 593
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Egg_Head Offline OP
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Joined: Oct 2012
Posts: 593
This past weekend my 6" Random Orbital polisher blew out it's backing pad after 11 years. Called Griot's Garage and was prepared to buy a new one for $25 plus shipping. They sending me one gratis.


1979 Garelli Rally Sport
2009 Cub Cadet LT1042
2002 BMW 540 M Sport (totaled)
2011 MB E350 4Matic wagon
1979 CJ-7
1978 K-5 Blazer 400ci
Re: Kudos to Griot's [Re: Egg_Head] #5444448 06/02/20 07:49 AM
Joined: Apr 2010
Posts: 5,184
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BMWTurboDzl Offline
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Nice.


“It took untold generations to get you where you are. A little gratitude might be in order. If you’re going to insist on bending the world to your way, you better have your reasons.”

435i
Re: Kudos to Griot's [Re: Egg_Head] #5444508 06/02/20 09:16 AM
Joined: Feb 2003
Posts: 9,789
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Cujet Offline
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Likewise, I've had great customer service from Griots. I also really like their products!

Last edited by Cujet; 06/02/20 09:16 AM.

People who count on their fingers should maintain a discreet silence.
Re: Kudos to Griot's [Re: Egg_Head] #5444511 06/02/20 09:22 AM
Joined: Jun 2014
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UncleDave Offline
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Me not so much, my random orbital stoped working and they told me I was SOL.

I used to get great service from them and bought a lot every year.

Maybe I should try again?

UD


Uncle Dave
Cat 3126/2 MB3500/Titan/RX400H/17 Ridgeline
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Re: Kudos to Griot's [Re: UncleDave] #5444560 06/02/20 10:52 AM
Joined: Oct 2012
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Egg_Head Offline OP
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Joined: Oct 2012
Posts: 593
First question they asked me was for my order #, 11 years ago...
Miraculousy I had the original order/packing slip still in the box.


1979 Garelli Rally Sport
2009 Cub Cadet LT1042
2002 BMW 540 M Sport (totaled)
2011 MB E350 4Matic wagon
1979 CJ-7
1978 K-5 Blazer 400ci
Re: Kudos to Griot's [Re: Egg_Head] #5446293 06/04/20 06:00 PM
Joined: Feb 2004
Posts: 180
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DAC17 Offline
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Joined: Feb 2004
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I have done business with them for years, and their service has always been top notch!


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