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Grub hub #5440562 05/27/20 10:52 PM
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Chris142 Online Content OP
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In the past we have had dinner delivered. Tried tonight and our order kept getting cancelled at the checkout page. Any idea why? I am a big tipper so that is not why


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Re: Grub hub [Re: Chris142] #5440592 05/28/20 12:27 AM
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02SE Offline
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Maybe there were no drivers available in your area.

Re: Grub hub [Re: Chris142] #5440616 05/28/20 02:53 AM
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Mr Nice Offline
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I ordered a beef platter from BBQ joint, 5 minutes later they called me and said they were out of beef. I said no problem make it a pork platter.

This was yesterday on UberEats.

Re: Grub hub [Re: Chris142] #5440639 05/28/20 05:32 AM
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madRiver Offline
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In short working kinks as these online ordering platforms are new to many places beyond the pure takeout model. My favorite places tend to block orders online then by turning on/off.

Be patient!

Re: Grub hub [Re: Chris142] #5440713 05/28/20 08:05 AM
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thastinger Offline
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tried it once, was cold when it arrived and took over an hour. Deleted the app

Re: Grub hub [Re: Chris142] #5440856 05/28/20 10:59 AM
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Dave Sherman Offline
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We've had mixed results, but some of the problems happened at the restaurant. Had one order that took close to an hour, got a text saying that one of our sides wasn't available, and when it arrived, the side was available, but was in with the wrong dish. Had one restaurant flat out staple our receipt to somebody else's bag, so what we got was certainly not what we ordered. Another time we had an order, the status showed that it was ready to be picked up, and then we got a notice that it had been cancelled, an hour after it was ordered! We did get a couple of free meals out that one, and GrubHub's explanation was that no driver was available, although the status updates we got showed the driver had arrived at the restaurant. I suspect they weren't prepared for the sudden increase in take out business, but they have improved.


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Re: Grub hub [Re: Chris142] #5440973 05/28/20 12:57 PM
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Kira Offline
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Growing pains during a crisis is doubly bad for sure.

The old grouch in me says: Call the restaurant itself and order. Sometimes you pick it up, sometimes they deliver.

Where's the attraction to paying some app owner/developer/fat cat anything when all you want is a meal?

Hasn't that been working? I'm missing something.

Re: Grub hub [Re: Chris142] #5440980 05/28/20 01:05 PM
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Mr Nice Offline
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Uber Eats has good promos all the time.

30% off $30 purchase + free delivery. Total meal plus tipping the driver is just not worth my time to drive to the restaurant and pick up meal.

Different restaurants have different deals. 👍

Re: Grub hub [Re: Kira] #5440987 05/28/20 01:16 PM
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Wolf359 Offline
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Originally Posted by Kira
Growing pains during a crisis is doubly bad for sure.

The old grouch in me says: Call the restaurant itself and order. Sometimes you pick it up, sometimes they deliver.

Where's the attraction to paying some app owner/developer/fat cat anything when all you want is a meal?

Hasn't that been working? I'm missing something.



They basically take up to a 30% cut out of the restaurant's earnings. And all those apps are losing money. Maybe it's due to the promotions they're always running. But I can't see how it can last. I never use them, just go to the restaurant. At least you get it hot and not waiting around for an hour. Although I've seen some restaurant prioritize those meals. Sometimes you see 3-4 guys in a restaurant just to pick up a meal. I either call or just place my order and wait outside.

Re: Grub hub [Re: Chris142] #5441033 05/28/20 02:11 PM
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Alfred_B Online Content
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The business model for GrubHub, etc is total domination of the food delivery business. The restaurants function at a loss if they use these services. GrubHub has been known to create fake restaurant websites so that the orders can go through them. They are also creating kitchens that customers think are restaurants but are kitchens operated by GrubHub assembling foods.

Quite a sleazy business model so I think they will be very successful in the end.

Re: Grub hub [Re: Chris142] #5441075 05/28/20 03:23 PM
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The way these gig economy work is to take advantage of 1) cheap capital after 2008 (because of inflation from QE) leads to risk taking on new economy, and 2) inflated wages make hiring too expensive, yet per job contractor is not impacted as they are self employed. Without these they are merely just "The Fruit Guys" and "Waiter.com", they didn't work without corporate catering accounts in the US (in Asia is fine as the population density is way higher).

I use these delivery service when I travel and is stuck in an expensive "resort", delivering from far away is still cheaper than eating in the hotel, if you don't mind ordering ahead and eat a wrong delivery (i.e. menu item number off by 1).

Travis start his ghost kitchen business after he left Uber, I think he knows what work and what doesn't from his time at Uber. In order for these food delivery guys to work they have to be integrated and deliver nearby, not from every restaurant to everywhere in the city. Plus, they have to focus on large order instead of a happy meal at a time.

Last edited by PandaBear; 05/28/20 03:24 PM.

"You keep asking questions PandaBear and you'll end up a vegetarian like my wife" - Camu Mahubah
Re: Grub hub [Re: Chris142] #5441331 05/28/20 08:58 PM
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Chris142 Online Content OP
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We tried again. This time it worked although our food is already 10 min late.


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Re: Grub hub [Re: PandaBear] #5441332 05/28/20 08:59 PM
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Wolf359 Offline
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Originally Posted by PandaBear
The way these gig economy work is to take advantage of 1) cheap capital after 2008 (because of inflation from QE) leads to risk taking on new economy, and 2) inflated wages make hiring too expensive, yet per job contractor is not impacted as they are self employed. Without these they are merely just "The Fruit Guys" and "Waiter.com", they didn't work without corporate catering accounts in the US (in Asia is fine as the population density is way higher).

I use these delivery service when I travel and is stuck in an expensive "resort", delivering from far away is still cheaper than eating in the hotel, if you don't mind ordering ahead and eat a wrong delivery (i.e. menu item number off by 1).

Travis start his ghost kitchen business after he left Uber, I think he knows what work and what doesn't from his time at Uber. In order for these food delivery guys to work they have to be integrated and deliver nearby, not from every restaurant to everywhere in the city. Plus, they have to focus on large order instead of a happy meal at a time.


The contract workers doing this gig are making even less than Uber or Lyft. The only reason they're doing it is because there's no Uber or Lyft business right now. They say Uber and Lyft people were making $200-$300 a day but the food delivery people were just making around $100. They basically don't get paid while they're waiting around for orders and you can only do so many orders before lunch time or dinner time is over.

I'm still scratching my head wondering how this works. The gig worker makes no money. The restaurant gets taken for about a 30% commission. The company charging those fees are losing hundreds of millions as they run promotions to increase volume. Just doesn't make sense. I'm just going to the restaurant directly. It's not like I'm doing anything important at home so I need them to save me some time.

Re: Grub hub [Re: Chris142] #5441386 05/28/20 10:29 PM
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Ive used it a few times in major cities and have been unimpressed. Deliveries not on schedule, high prices, etc. I’ll go somewhere or get it myself.

Re: Grub hub [Re: Chris142] #5441399 05/28/20 11:13 PM
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dishdude Online Content
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We just do curbside pickup.


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