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Vehicle warranty - lifetime #5422421 05/06/20 08:46 AM
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mjk Offline OP
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Hello,

I was looking online for local Ram trucks last night. I came upon a '17 Express with the Hemi in it. I was intrigued by the following, but figure it is full of loopholes:


*INCLUDES A LIFETIME UNLIMITED MILEAGE $0 DEDUCTIBLE WARRANTY*,


Commentary on this being truthful, are appreciated. Never have had an extended warranty before.

Thank you.

Should include that it is being sold by a large chain new-car dealership, located in MN.

Last edited by mjk; 05/06/20 08:49 AM.
Re: Vehicle warranty - lifetime [Re: mjk] #5422423 05/06/20 08:49 AM
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opus1 Offline
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If it works like the dealerships in my area which offer that sort of warranty, the catch is that all vehicle service/maintenance has to be done by the selling dealer's service department.


Current Fleet:

2010 Hyundai Sonata GLS
2009 Chevy Cobalt SS Sedan (yes,the turbo)
2002 Dodge Dakota SXT Club Cab
1994 Ford Ranger XLT (RIP, Dad)
Re: Vehicle warranty - lifetime [Re: opus1] #5422426 05/06/20 08:50 AM
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mjk Offline OP
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Originally Posted by opus1
If it works like the dealerships in my area which offer that sort of warranty, the catch is that all vehicle service/maintenance has to be done by the selling dealer's service department.



That is something I thought might be a catch. Thank you for the head's up.

Re: Vehicle warranty - lifetime [Re: mjk] #5422446 05/06/20 09:02 AM
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ragtoplvr Offline
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The one that I saw, required 3000 mile oil changes, trans fluid, differential fluid and radiator fluid at 24K,at inflated dealership prices. It was power train only, if when you ac quits, your dime. Touchscreen dies, too bad so sad.

Re: Vehicle warranty - lifetime [Re: mjk] #5422449 05/06/20 09:04 AM
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ARCOgraphite Offline
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I have that.

Its "lifetime" or " Million mile" I don't recall which at this second.

got it for "free" with the Subaru purchase.

I read the contract one afternoon when I was bored smile

Its an actual service contract provided by a separate insurer.

On ours, the Dealer does NOT have to do the maintenance.

But book maintenance has to be done to schedule.

But - here is the catch - It Doesn't cover gradual "wear out"

Like Gradual loss of compression due to NORMAL wear, or normal wear out of parts.

Good luck arguing that to your benefit when something goes south at 115K miles!

Last edited by ARCOgraphite; 05/06/20 09:05 AM.

2019 VW Jetta S 6MT OCI#2 7378mi-MOTUL Specific VW508.00+VW Service Filter; '17 Subaru Crosstrek CVT OC#9 70254mi-Rotella
Gas Truck 5W20 + Fram Ultra 7317 Filter
Re: Vehicle warranty - lifetime [Re: mjk] #5422453 05/06/20 09:09 AM
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electricmarquis Offline
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I dont see that going in favor of the customer......ever.

Side note: 115k miles on a subaru naturally aspirated is nothing. How would they judge normal wear......they wouldnt, its all going to be diagnosed as normal wear or customer driving habits.


2020 Subaru STI EJ257
2019 Subaru Impreza Sport FB20
2014 Dodge Durango 3.6 Pentastar
Re: Vehicle warranty - lifetime [Re: mjk] #5422462 05/06/20 09:15 AM
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Char Baby Offline
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As what other have mentioned, you have to do all of the maintenance at that dealership. Even services that you wouldn't normally do(or as often). And this lifetime warranty only pertains to that dealership. If you have a warranty issue and you're out on the road, out of town/state, no other dealer will cover that repair. So you'd better hope you're in the town/city that you bought the vehicle from.


Retired 6 yrs now & lovin' it
-----------------------------------

'80 Firebird FORMULA V8/4bbl-purchased "NEW"
'15 Nissan Altima 2.5 SV
'15 Honda Civic 1.8 LX
Re: Vehicle warranty - lifetime [Re: mjk] #5422477 05/06/20 09:27 AM
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ARCOgraphite Offline
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I I didn't say that !

Mine requires just standard book maintenance - and anyone can do it.
Just keep receipts or notes.

IDK what the OP dealer is offering

HE has to get a contract and read it.

We don't have mental telepathy or Omniscience on this forum

At least I don't think we do ......


2019 VW Jetta S 6MT OCI#2 7378mi-MOTUL Specific VW508.00+VW Service Filter; '17 Subaru Crosstrek CVT OC#9 70254mi-Rotella
Gas Truck 5W20 + Fram Ultra 7317 Filter
Re: Vehicle warranty - lifetime [Re: mjk] #5422603 05/06/20 11:55 AM
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IndyFan Offline
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Originally Posted by mjk
Hello,

I was looking online for local Ram trucks last night. I came upon a '17 Express with the Hemi in it. I was intrigued by the following, but figure it is full of loopholes:


*INCLUDES A LIFETIME UNLIMITED MILEAGE $0 DEDUCTIBLE WARRANTY*,


Commentary on this being truthful, are appreciated. Never have had an extended warranty before.

Thank you.

Should include that it is being sold by a large chain new-car dealership, located in MN.


If it is a warranty through Fiat Chrysler, it is good to go, in my experience. I have a lifetime warranty on my 08 Jeep Wrangler and they've taken good care of me. They did one major transmission repair at around 75k miles, IIRC, and then at 116k they replaced the entire transmission due to a rattle and popping occasionally out of gear. They were great to deal with each time and they even gave me a loaner Jeep for a week. They then installed a factory remanufactured transmission and new clutch, perfectly. (I paid for the clutch, as it was a wear item, but they discounted the labor since the transmission was being dropped anyway.) They installed and adjusted it all perfectly, on the first try. They also fixed a seeping upper oil pan gasket. Sure, there's fine print, but I haven't run into an issue with it. The warranty was an incentive when I purchased the Jeep in the fall of 2007, new. The warranty ends when the cost of a repair exceeds the wholesale resale value of the Jeep. I'm still a bit away from that, as it is a 4 door Rubicon in perfect shape.

I was so impressed with how they've honored that warranty on the 08 Jeep that I purchased a lifetime warranty for my 2018. The difference is that the 08 has no deductible but only covers the powertrain. The 2018 covers everything except wear items, but has a $200 deductible, which is the level I selected. I figured expensive electronics could cost upwards of $1500 to replace, if necessary. I can swallow $200 bucks if something major needs fixed way down the road. The great thing is that after 30k miles and over 2 years, the new Jeep has been trouble free. It did have a recall on the steering dampener, but I had put an aftermarket dampener in, so that was moot. I also had to have the radio reprogrammed to add a feature. It now has a recall on the clutch, but I think mine is fine, so it'll just require an inspection. I hope I never use the warranty, but it is nice to have it, as I'll keep this sucker as long as possible. I still have the 08, and it is going strong at 140k miles.


18 Jeep JLUR Wrangler 3.6 31k
15 Ford Transit 129k, Reman 3.5 @85k
17 Jeep Renegade 2.4 29k
08 Jeep Wrangler 3.8 141k
04 Jeep Grand Cherokee 4.7 111k
99 Mercedes E430 Sport 90k
Re: Vehicle warranty - lifetime [Re: ARCOgraphite] #5422635 05/06/20 12:35 PM
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dave1251 Offline
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Originally Posted by ARCOgraphite
I have that.

Its "lifetime" or " Million mile" I don't recall which at this second.

got it for "free" with the Subaru purchase.

I read the contract one afternoon when I was bored smile

Its an actual service contract provided by a separate insurer.

On ours, the Dealer does NOT have to do the maintenance.

But book maintenance has to be done to schedule.

But - here is the catch - It Doesn't cover gradual "wear out"

Like Gradual loss of compression due to NORMAL wear, or normal wear out of parts.

Good luck arguing that to your benefit when something goes south at 115K miles!



I have a similar warranty to this. The maintenance can be done by anyone. And thus far not even a maintenance receipt has been asked to be provided by either the manufacturer or extended warranty company. Honestly when judging my personal experience along with family and friends and warranty claims I don't believe when members state warranty work was denied. Some signs indisputable neglect or abuse must be a factor.


make the inside of your engine oil cap white.
don't use.
Re: Vehicle warranty - lifetime [Re: mjk] #5422656 05/06/20 12:53 PM
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Skippy722 Offline
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Mopar used to offer a killer lifetime warranty, covering everything except

“Maintenance Services and items used in such services
• Catalytic Converter and Particulate Filter
• Glass, Plastic Lenses and Light Bulbs
• Body and Paint items (including Soft Trim)
• Snowplows, Winches and Trailer Hitches
• Wear items (such as Tires, Manual Clutch Assembly, Brake Pads, Shoes, Rotors, Drums, Belts and Wipers)”

They have since dropped the lifetime option, maximum option is now 8 year/125k miles or 7 years unlimited mileage.

As for the dealer options, I’ve found them to be full of loop holes.


2019 Ram 1500 Classic
2018 Dodge Grand Caravan GT

Slight Mopar obsession
Re: Vehicle warranty - lifetime [Re: mjk] #5422771 05/06/20 03:18 PM
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bullwinkle Offline
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It's got to be better than Ford's (original) warranty, I can't get them to fix issues when they're OBVIOUS! My opinion on these is generally equivalent to the odds of winning at the casino-they're generally going to be tough to get them to pay off (aftermarket warranties).


06 Ram 3500 CTD 4X4(FG Venturi), 89 F-450 7.3, 98 XJ 4.0(XG8A), 05 xB(XG3600), 18 Transit 3.7 (MC), 03 Merc Grand Marquis 4.6 2V(XG2), 11 Express 3500 6.0 (Fram PH10060 for now)
Re: Vehicle warranty - lifetime [Re: mjk] #5422807 05/06/20 04:09 PM
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exranger06 Offline
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#1- The warranty is not transferable to the next owner. They know that you'll probably trade the car in within 5-7 years, no matter how good the "lifetime" warranty is, because that's what most people do. So it's really not a "lifetime" warranty, it's more of a "5-7 year/whenever the buyer decides to trade it in" warranty. And you'll likely trade it in when it's roughly 10 years old and has roughly 100k miles on it and it's probably still very reliable (in other words, you'll probably never have to make a warranty claim during your ownership). In fact, the manufacturer warranty would apply for most of that period. So even if something did go wrong with the truck, the dealer would just make the manufacturer pay for it under the manufacturer's warranty.

#2- As others have said, you'll have to get all maintenance done at that dealer, and you'll probably have to follow THEIR maintenance schedule, not the manufacturer's. They might tell you to change the oil every 3k miles, regardless of what the manufacturer's recommended interval is. They might say you need a power steering fluid flush every 20k miles, even if the manufacturer doesn't mention it EVER being necessary at any mileage! They can make up whatever maintenance schedule they want. And they know you'll pay for every unnecessary service to keep that warranty intact, even though you'll most likely trade it in way before the truck is old/unreliable enough to take advantage of it.

#3- Even if you DO keep the truck long enough to take advantage of the warranty, they'll have already made so much money off of selling unnecessary services to you (see #2) that it more than pays for the warranty claims. They might even have a clause in the warranty that says if a repair cost exceeds the value of the truck, they'll just "total" the truck like an insurance company would. It's cheaper for them to hand over $1-2k to buy the truck from you (thus ending the "lifetime" warranty) than to continue paying thousands in warranty claims to keep it on the road.


2006 Ford Ranger Sport
1992 Honda Accord EX
2013 Toyota Sienna XLE AWD
1994 Ford Bronco XLT (project)
2011 Cadillac Escalade ESV (wife's)
Re: Vehicle warranty - lifetime [Re: mjk] #5422827 05/06/20 04:42 PM
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Cujet Online Content
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Originally Posted by mjk
INCLUDES A LIFETIME UNLIMITED MILEAGE $0 DEDUCTIBLE WARRANTY Commentary on this being truthful, are appreciated. Never have had an extended warranty before.Thank you.
Should include that it is being sold by a large chain new-car dealership, located in MN.




Our local "Jupiter Dodge" offered this. Imagine my neighbors surprise when they declined the warranty for some work a year later. The dealership had changed ownership, but had the same name. Robert was assured his warranty was managed by a third party and he tried to collect, they never paid.

The dealership is now a BMW dealership.

My suggestion is to avoid this warranty completely. If you feel you really need one, purchase a factory extended warranty online, from a discount dealership. You can do this after the purchase sometimes for about 1/2 the price.



Last edited by Cujet; 05/06/20 04:44 PM.

People who count on their fingers should maintain a discreet silence.
Re: Vehicle warranty - lifetime [Re: Skippy722] #5422881 05/06/20 06:26 PM
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GMFan Offline
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The large print giveth, the small print taketh away.


2011 Mazda6, 2.5L/6MT - 140,000 miles
Castrol Edge 0W-20
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